Customer Ratings & Reviews

Its pretty good. I have issues with loading paper and it freezing up and then not printing then its a whole get up to get it to print again. But when it does print its good.

Very reliable! Was easy set up and straight forward! I will say we did run to a problem with connecting to our wifi as it needed a specific speed, but we just got a cord to connect to my laptop.

I love my smart tank printer! It does exactly what I need it to do and it fits perfectly in my space. I love that it comes with a bigger bottle of black ink in addition to the regular sized tri color bottles.

So far so good! I'm only reason giving it a four star review is because I haven't tried a lot of the possibilities yet. I'm not great with technology, but was able to set it up it with my computer, print and it works great. When I get my nerve up to tackle printing from my phone to it, I will probably add another star. It prints wonderfully in color. I think it was a very good buy.

I think it works great and the fact I don’t have to worry about the ink it’s great !

I could not get the printer to connect to the computer. I went to the store and took the printer and computer and had a Geek work on it and he told me it was working but was connected with a cord and not wirelessly. He said it might not work when I got home because it would be a wireles connection. Needless to say, it did not work! I went back to the store and asked them to schedule for the Geek Squad to come to my home and work on it, but they said I would have to call Best Buy.com and schedule that my self. I ended up hiring another technician to come to my home and do the needed repair. Not a good experience!

Easy to set up. Very nice copies. Wish i could load more paper.

I replaced a one year old Canon printer which never worked correctly and I'M SO HAPPY I DID! This HP was easy to set up and has been working wonderfully!

I love the printer, easily installed. The quality is awesome, I printed pictures and they were awesome. The ink will last me a long time. Will buy again for my daughter. Love it

ONCE IT WAS PUT TOGETHER, IT WAS GREAT. BUT INSTRUCTIONS WERE UNCLEAR FOR REMOVING ONE OF THE YELLOW PLASTIC GUARDS AND HAD TO GO INTO THE GEEK SQUAD FOR HELP. (WHICH ARE ALWAYS WONDERFUL TO GO TO FOR HELP AND VERY PATIENT WITH SENIORS.

Meets our expectations. Easy setup. Printing is clear.

Machine is small and simple, takes up little space. The set-up is a little more involved than a cannon brand. Additionally I would have wished it had an internet port, but all is well.

It was so easy to set up and use. I dont have to worry about running out of ink after printing only a few pages. Well worth the money.

The printer works great -- the installation process has yet to work. The app won't complete installation, and calls to tech support have been ineffective. And insult to injury, I paid extra for additional tech support, but we're still not installed. I kept the printer anyway because it works as advertised and is a good value for the price.

Awesome printer and prints very fast. Pictures even look fantastic!

Great home everyday printer for occasional printing. Like the refillable ink. Took us a little while to get it up and running, but once set up it wotks good. Was dissapointed you can not size images with the copy function.

Very efficient and It is easy to install the ink. Fast and works great for school work or for families.

Printer was easy to setup and is easy to use. My 85 yr. old Father uses the printer every day. I think this may be the first one he doesn’t break!

Easy setup with excellent print quality. Very user friendly. The printer is on a separate floor of my home and I’m able to connect and print with ease from my MacBook Air!

The manual is a better guide than the website for setting up the printer.