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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1801 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,798 reviews
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Very good product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality on prints, I've never had a wireless, so it took a day or 2 for me to get it figured out. I love it now that I know how to use it!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of print is amazing. It met and exceeded my expectations. Easy set up and seamless paired with my laptop and Mobile devices

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP Smart Tank Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and has a various print quality options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD upgrade and second printer. This will lower ink cost.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Space-saving design, no-mess ink refills

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, no-spill liquid refills...hope to save a bunch in ink cartridges over the next few years!! I don't give it 5 stars since I just bought it less than a month ago so can't rate the long-term performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Prefer My Smart Tank Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also have another HP but I prefer this one with the Smart Tanks. The scanning of text is crisp too.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Difference between HP Envy and HP smart Tank

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love that I can buy just the one color. The quality of the prints are very good. I bought this one to replace my other HP Envy 5530. I’m excited to have all the colors separate because with it I ran out of color the black didn’t work. Thanks for making then separate.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. little noisy when it is getting ready to print. Easy to add ink. Had short time printed a lot and ink has gone down very little. Print looks great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fairly good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because one of the sales person recommended it and also because I would not have to buy the ink too often. It worked fairly well for about a little over a year and now it will not work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP smart tank

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer! Easy set up, prints clearly and quietly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice simple printer easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SmartTank is a great idea. Super simple to set up and everything just worked.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer was exceedingly easy to install and it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Better than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print quality is great. Only issue was how long it took to set it up. Regardless it’s a great product especially if it’s on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer! Love having ink tanks instead of cartridges!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer for WFH/School/ home printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Prints really neat, someone times it prints an empty page but it's not a big deal. There was a noise the first day I set it up but it resolved after resetting it. All good and no issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    shark tank

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my new printer!it does everything I want it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Greatest number two copier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    H P had done it again with this great copier plus it also comes with three years of ink

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but can’t use it wirelessly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a VPN and didn’t know before I bought this that it wouldn’t work wirelessly with the VPN. After several hours of online tech support from Best Buy and my VPN provider , I had to pay an extra $100 for a Geek Squad rep to come to my home. She was fantastic and took care of everything to get the printer to work - but only with a wire connection with the VPN. If I want it as wireless I have to briefly disengage the VPN. This is an inconvenience, but so far a minor one, since it is important for me to have the VPN protection.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Finally the printer I have waiting for!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting for this printer for ever! Fill the tank and letter go. Great color printing. No cartridges!!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Nice little unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad little printer. I don't print much, but my printers never seem to last more than a year or so. This one was easy to set up and get started. So far, so good.

    I would recommend this to a friend