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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1801 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,798 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product it great. Was suppose to get a 2 year extended warranty but the cashier just wanted us to pay and go away

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, just goes off line too much, but it's fixable!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Smart Tank 5101: Top of the line printer/scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this for school work and love the printer. The Smart Tank 5101 is one of the best printers I have bought. The ink goes on dry and no smearing. The fact that it includes 2 years of ink in the box is a steal! If you are in the market for a printer for School, Work, or Anything this is the printer for you!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is so easy to use! It works great with the cell phone to print stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer! Easy connection and prints fast. Well worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Printer, printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect printer, I can print anything anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Latest purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used HP printers for close to 20 years. Have found them to be reliable and the print quality great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Haven't had any issues with this printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    E Pprinter

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer is color and bold colors love set up is easy not problem

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So we bought this printer and it wouldn’t feed paper. Kept paper jamming and I tried everything to get it to work. No luck and it got refunded to Best Buy for a full refund. Bad product but great on Best Buy’s portion for the smooth purchase and exchange.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Speedy printer, Love the ink tanks. HP is changing the game again. Easy to use . Set up was quick. No problems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP Smart TAnk 501

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors are not as bright. I;m not wrighting any more.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of ink

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, lots of ink. Do not get a cartridge printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good Print Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print quality is good. I needed Geek Squad help getting it and my computer to communicate but it probably wouldn't be a problem for someone more tech savvy.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    No more wasted money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best idea yet. If you don't use your printer often enough and are tired of dried up cartridges this is for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No driver available but the box says so !!!!!!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This IS a very good printer. My wife had bought the same model several months before me. She has an Apple machine. I have an old Windows 7 SP1 which still works (slowly). The box for this printer clearly says for Windows 10, 11 and Windows 7 SP1. I bought this printer for that reason and the fact my wife's works so nice. HOWEVER I could not get the driver. On the HP site it says they no longer provide the driver for Windows 7 SP1 as of a date in 2022! Had to return the printer to Best Buy ... NO problem.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer for the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. Was a little intimidated filling ink bottles and installing printer heads, but the instructions walk you through it all. The liquid ink is less expensive than the cartridges. Love the fact I won't have to stock pile printer ink cartridges any more.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Impresora

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good very good it is an excellent product excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great from anywhere in the house via the HP Smart app. Hoping the ink supply lasts a long while.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this printer as we have 2 HP desktops and 1 HP laptop computer. Really have been pleased with those products. The printer is not of the same quality. It was difficult to set up - never had to load my own printer heads before!! The quality of printing is excellent, but the machine is so very noisy and so very slow to get the job done. Think it was rather pricey for the quality.

    No, I would not recommend this to a friend