Customer Ratings & Reviews

Product it great. Was suppose to get a 2 year extended warranty but the cashier just wanted us to pay and go away

So far so good, just goes off line too much, but it's fixable!

I am using this for school work and love the printer. The Smart Tank 5101 is one of the best printers I have bought. The ink goes on dry and no smearing. The fact that it includes 2 years of ink in the box is a steal! If you are in the market for a printer for School, Work, or Anything this is the printer for you!

The printer is so easy to use! It works great with the cell phone to print stuff!

Great printer! Easy connection and prints fast. Well worth the money

This is a perfect printer, I can print anything anywhere.

Have used HP printers for close to 20 years. Have found them to be reliable and the print quality great.

So far, so good. Haven't had any issues with this printer.

Nice printer is color and bold colors love set up is easy not problem

So we bought this printer and it wouldn’t feed paper. Kept paper jamming and I tried everything to get it to work. No luck and it got refunded to Best Buy for a full refund. Bad product but great on Best Buy’s portion for the smooth purchase and exchange.

Nice Speedy printer, Love the ink tanks. HP is changing the game again. Easy to use . Set up was quick. No problems.

Colors are not as bright. I;m not wrighting any more.

Works great, lots of ink. Do not get a cartridge printer.

Print quality is good. I needed Geek Squad help getting it and my computer to communicate but it probably wouldn't be a problem for someone more tech savvy.

Best idea yet. If you don't use your printer often enough and are tired of dried up cartridges this is for you

This IS a very good printer. My wife had bought the same model several months before me. She has an Apple machine. I have an old Windows 7 SP1 which still works (slowly). The box for this printer clearly says for Windows 10, 11 and Windows 7 SP1. I bought this printer for that reason and the fact my wife's works so nice. HOWEVER I could not get the driver. On the HP site it says they no longer provide the driver for Windows 7 SP1 as of a date in 2022! Had to return the printer to Best Buy ... NO problem.

It works great. Was a little intimidated filling ink bottles and installing printer heads, but the instructions walk you through it all. The liquid ink is less expensive than the cartridges. Love the fact I won't have to stock pile printer ink cartridges any more.

Good very good it is an excellent product excellent

Works great from anywhere in the house via the HP Smart app. Hoping the ink supply lasts a long while.

We bought this printer as we have 2 HP desktops and 1 HP laptop computer. Really have been pleased with those products. The printer is not of the same quality. It was difficult to set up - never had to load my own printer heads before!! The quality of printing is excellent, but the machine is so very noisy and so very slow to get the job done. Think it was rather pricey for the quality.