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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
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Customer Ratings & Reviews

$259.89

Customer reviews

Rating 4.3 out of 5 stars with 1643 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,643 reviews
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, relativity easy set up. Does not automatically print double-sided. Tragic.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No more cartridges!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what a printer does and nicely. The only draw back is 10 by 14 paper on scan is not an option. Really like the two year ink bottles.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not working properly, will not copy unless info button is held

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy No Help

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    POOR advice given by BEST Buy. The store had an HP guy who rep doesn't know his backside from a hole in the ground. Said if I needed help, call the store that's a lie!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No more dry cartridges

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I vot so sick of trying to keep expensive cartridges from dryinc up on ke ir never hsving thebprinter ready to go. No i just fill up the tsnksnand it waits in me. I absolutely love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP COPIER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the copier several times. I like it very much. I love the liquid ink....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wireless installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless installation was a bit tricky. Had to factory reset the printer. Once done, I was all set. Can print wirelessly from any device and works well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Thanx but no thanx

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried very hard to set this printer up. Yet I was unable to. I don’t understand why it would not setup. After two days of trying and talking to a technician the printer still didn’t work. So I took this problem printer back and got a different brand printer that worked awesome. Thanx for the opportunity yet This printer is nor in my fav category. Again, thanx for letting me try.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy transition.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems, but why “advertising” buttons at bottom corner of screen frame?!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp smart tank

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hp smart tank is a good invertion for my job because is excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy of use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old printer was not working so we got this. Printing is great. The only issue i had was it was not easy to setup.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not really all in one

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yiu can not scan to an email or save to a USB. Every time I want to print something I have to go make sure the printer is on

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    New printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have a new printer. Anxious to print more photos. Had an HP photosmart before! Time will tell if the new ink system is better. I don’t know yet!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GoodEnough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Different from other printer, how I’m seated I must stand to view buttons. Prior printer the buttons were on the face rather than the top.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Smart Tank 5101

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works ok ... wifi connection is slow, will use a hard wired connection that I kept from an no longer supported HP printer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little confusing to set up. With the help of a family member and 2 hours later, the printer was up and running!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Richard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer, I only hope they will later add a printer with a bottom paper feed. I like that you have an option either tank or the electronic ink.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hp printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it enough to make fair determination .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hp printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality you can use for small office if you have one

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lesson Learned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Smart Tank 5101 is the dumbest printer I've ever encountered. Geek Squad came out to my house to solve the first problem: I couldn't print. They told me to unplug the printer and plug it back in. Goodbye $99.00. (Please note: The Geek Squad technicians were kind and professional. and generous with their time.) My current problems are printing downloaded documents and enlarging. I've gone in circles with this one. Funny thing, a BB salesperson selected this printer JUST FOR ME. Lesson learned: Check printer reviews thoroughly before you buy.

    No, I would not recommend this to a friend
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