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Customer reviews

Rating 4.3 out of 5 stars with 1643 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,643 reviews
  • Rated 5 out of 5 stars

    New printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer happy with it so far had one before and it just got old

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Beware of this printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness for the Geek Squad. I would not recommend this printer to anyone. I have had nothing but issues with it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Smart application has good behavior.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! Hope printer performance continues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely trash

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy another HP Smart anything. They're complete trash. Every single time I try to print, it's 20 minutes of screwing with connectivity, trying to get it to read the printer, and it'll show up on mye screen, but it won't allow me to print anything. And it's back and forth, back and forth, in and out of different screens, screwing with it, trying to get it to print. Absolute trash HP, you are garbage. Stay away from this printer and anything HP Smart

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP app is cumbersome. Printer jams consistently even after changing paper using new ream. Hard to connect for multiple systems and if you change your router you are in trouble. Unreliable and can't be counted on to work reliably.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service customer friendly .Very happy and satisfied with everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mj’s hp

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is sharp and color is sharp and detailed. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printing quality. Efficient inks. Easy to install and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is awesome works well value for money happy to buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome printer! We have had no problems with it. Easy to use right out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very complete printer, it fascinates me. highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oliver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the money. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One time all of the buttons on the control panel were flashing and I had to google what to do with this issue. We hadn’t printed very many pages at this time. There were a couple of other times it had issues printing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Simple Fix

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble setting it up. Call to Best Buy - no help over the phone - wanted me to send it back for a replacement - made appointment with Geek Squad instead and it was a simple fix.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is great. Purchased and setup ourselves for my daughters dorm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and printing quality is excellent. The ap is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great printer!!! Love that you can fill it with bottle ink and not use cartages...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Thanks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer. Was thrilled the Tech came and set it up for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer for the money! I would recommend for a home office.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NOT TOO SMART TANK

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is temperamental! It is inconsistent. We have to unplug and reset it all too often to get it to print

    No, I would not recommend this to a friend
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