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Customer reviews

Rating 4.3 out of 5 stars with 1772 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,772 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    All-in-one, printer, scanner and copier

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for a printer like this to purchase, where I don't have to replace toner every few months. I love my new printer. Love the crisp, colored prints and black and white quality. This all-in-one is just what I was looking for. Highly recommend using HP Smart for installing the printer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 5 out of 5 stars

    The good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is excellent work good the colors are good and quality is good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    The Smart Tank is a great printer copier & scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product.....A HP SMART TANK....5100 series printer / scanner is a superior unit. Now that is set up it prints without wires from my laptop computer. A single convenience copy can be made from the copy bed with one button to push....very easy!...........The draw back i was able to overcome was the installation instructions.....They will move you all over mny screens.......You ay have to pusg a button on the back of your router......It is all explained.....in several languages in the ample SET UP & REFERENCE GUIDE.......Having got this one set up I am vert pleased

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    ⭐⭐⭐⭐⭐ The best printer upgrade I've made in years!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely thrilled with my HP Smart Tank 5101. The days of panic-buying expensive cartridges are over! The refillable ink tanks are a game-changer—they are incredibly easy and mess-free to top up, and I can already tell the ink is going to last forever. The print quality, even on color photos and documents, is sharp and vibrant. Setup was quick and the wireless printing through the HP Smart app works flawlessly from my phone and laptop. If you print frequently and want to save a ton of money over time, this is the one to buy! Highly, highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP Precise and Easy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. It produces terrific photos.The ink lasts forever. It’s also lightweight so it’s easy to reposition in your home if need be. It’s Wi-Fi connected so there’s that advantage. HP makes it very easy to set up. I highly recommend this product. And HP in general.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was easy to set up and has worked very well so far

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    HP Smart Tank 5101

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want to spend a lot of money on a printer just for normal home use. After perusing through a few different stores and all the avaliable choices, I decided on this one. It's relatively easy to set up, drivers installed and your ready to print, scan and copy. Print quality is pretty good and you have an option as to what dpi (dots per inch) you want to use. The term "Tank" refers to the way it stores the ink. No more swapping out cartridges for the ink. I've only had this for a month and I'm happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Excellent quality, product and price thank you.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Desk printer is absolutely amazing the quality off of the prints are excellent. The application to sync to your phone is super easy to do and everything works great the only reason why I give it a four star is because it’s a bit finicky at the beginning of the set up, but it’s absolutely worth every single penny.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Connectivity issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is slow,, but nice print. However, I never know if it will a) connect to the network or b) print the document. Sometimes yes, sometimes no. Go figure. Have to hard wire printer to my wireless network to work at all. no problem with other HP printer on neetwork,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Prints good, wifi?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The print quality is great, came with a lot of ink which is great. And it was easy to load the ink. It seems like a quality product. I am having a little trouble with the ease of use, i can see it on my network but the wifi printing is not working. IT probably is my error, but i got it working with a direct connect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    HP_%101

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the HP printer at Best Buy. I had a very difficult time setting it up, even with the help of the Geek squad. Finally I reached out to HP and they set it up on my computers quite easily. So far it is working very well and I am pleased with the printer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. The detail in printing is fantastic and uses very little ink.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Home Office Winner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flexible, we can print via our cells or computers. Having 2 years of ink is much appreciated, and the quality of printing, both in black and white or color, is exactly what we needed. Perfect for our home office.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was easy to hook up with our existing computer prints great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 5 out of 5 stars

    Perfect printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is wonderful. After a year, I still have more ink before it runs out. But I dont print a lot, maybe 3 times a week the most. Even though the printer is a little pricey but it is worth it because you don't have to keep buying ink.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Printing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use , The only thing l do not like is AI mode makes printing 5 times hard l see no difference, and it randomly comes on.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Size

    Rated 4 out of 5 stars

    good home printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up, not overly big, lots of ink in the tanks prints a little slow but perfect for home use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 3 out of 5 stars

    I don't recommend

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, easy to install, but it is slow to print color pages. Super slow. frequently prints green instead of brown, takes 120 seconds to see the error, so wastes paper. Doesn't print double-sided, its manual. Quality is just okay.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HP 5101 Ink jet printer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that I have the printer working, it is fine. For a non technical person it isn't very easy to deal with. I unpacked it when I got home. It doesn't use ink cartridges such as I am used to. The printer uses bottles of ink. There is a video that walk you through the set up. The problem I had was with the printer head cartridges. They look like ink cartridges. They also have protective tape on them, which I didn't see. I installed them without removing the tape and couldn't figure out why nothing worked. I had to take the printer to the Geek Squad and they found the problem. Since then the printer has worked well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Setup

    Rated 4 out of 5 stars

    Printer copier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It serves its purpose well. Easy setup and easy to use.

    I would recommend this to a friend