Customer Ratings & Reviews

The HP printer "Smart Tank 5101" has the flexibility to handle a number of capabilities and I can't wait to try all of them. The ink handled in each bottle should be less expensive than the older method of black/color cartridges. Overall, a good purchase for my needs.

Great printer to use once set up.great quality. Please do yourself a favor before you start to install by updating the software in your computer. I have a Chromebook that was only 3 months old and it required an update before I could install the printer.very frustrating considering a simple fix.

Nice wireless printer. I removed one star for the paper jam removal. It doesn’t open well for easy removal.

I bought this because one of the sales person recommended it and also because I would not have to buy the ink too often. It worked fairly well for about a little over a year and now it will not work.

This printer is easy to use, affordable, and I feel like I've gifted myself with time, since I can now print/copy at home.

Great printer does what it is suppose to. Very helpful

So we bought this printer and it wouldn’t feed paper. Kept paper jamming and I tried everything to get it to work. No luck and it got refunded to Best Buy for a full refund. Bad product but great on Best Buy’s portion for the smooth purchase and exchange.

Nice Speedy printer, Love the ink tanks. HP is changing the game again. Easy to use . Set up was quick. No problems.

This printer is absolutely horrible. Print jobs are sent and about 80% of the time the printer freezes up and the only way to fix the problem is to unplug it, let it reboot, and then try again-sometimes multiple yimes. When sending a print job through the app, it takes forever for the connection to be made, and you are left on the printer app screen unable to do anything else on your phone/computer until the job has been sent. Trying to print a JPEG? You better make sure that you set aside a substantial amount of time. Literally took over an hour to print five black and white screenshots. Simply not worth the time, energy, and frustration. It takes to get even the simplest of print jobs completed. Would give it zero stars if I could. The amount of time I have wasted trying to get things printed is absolutely infuriating.

The printer was exceedingly easy to install and it works great!

The quality of print is amazing. It met and exceeded my expectations. Easy set up and seamless paired with my laptop and Mobile devices

love my new printer!it does everything I want it to.

Great printer! Love having ink tanks instead of cartridges!

Great printer for everyday use! The ink lasts a long time!

Not a big fan! There is no paper tray, but a chute at the top of the printer. Which allows dust into the actual printer. The option buttons are not very descriptive. Its a very basic printer, not worth the money!

Easy instillation of this printer, great color image an overall great purchase

Well so far so good, hard to tell as we have only had it a few weeks and the main purpose we bought it for was for the ink to last longer than cartridges. It is supposed to last up to a years, so we will see then!

Very good quality on prints, I've never had a wireless, so it took a day or 2 for me to get it figured out. I love it now that I know how to use it!

Excellent printer. Glad I purchased the option for the extended ink

Works perfectly bright colors fast printing easy ink refill