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Customer Ratings & Reviews

Your price for this item is $189.89
The comparable value price is $259.89

Customer reviews

Rating 4.3 out of 5 stars with 1457 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers value the excellent print quality, ease of use, and simple setup of the Smart Tank 5101 printer. Its compact size and reasonable price are also appreciated. Some customers have noted connectivity issues and the absence of a conventional paper tray.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,457 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    VERY nice PRODUCT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY good product price was reasonable ..well made product and easy to use HIGH QUALITY PRINTING

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the new cartridge system, you can just refill it and keep it going.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best printer ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer. It does exactly what I need it to do and it is the best printer I have ever used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicer than my older printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this printer! So sleek and modern looking!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer…. Very easy to install. Very happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Received and began setting up the printer but have not had time to fill the ink or turn on the WiFi connection. The printer looks pristine and once I got the packing stuff out, seemed to be in great condition. I believe this will have been a good buy once I start using it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works great. Geek squad came and set it up. All fine. So far very satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    dogslave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only drawback is only takes about 10 pages. Have to refill often.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer, simple, practical and agile. it was worth buying

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well. Fairly easy for an oldster to set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    solid but set-up was painful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good so far but the cartridge carrier inside was a pain as it was stuck from the beginning. lots of trouble shooting. YouTube saved me. not enough experience with it to offer more information.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially I was very pleased but as soon as the Geek Squad tech left I could not get this printer to work. Very very frustrated and disappointed. I had to go out and buy another less expensive printer that I am now using so I can continue to do my work. the new laptop I purchased from Best Buy requires a wireless printer, which is what I purchased. At this point I cannot use the printer and I still cannot print from new laptop. I am back to using old technology and spent money on something I cannot use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and love the easy fill ink tanks and no spills

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well had Best Buy set up so just had to take home and hook up to internet. Well it’s asking me for a password and I never set up with a password so can’t use Printer to find out if like or not.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work good for what I needs it to do. Basic printing and sometime printable for shirts.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Printer Review Tank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great except it doesn’t print duplex. Otherwise good value

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    slow response time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes to long for printer start printing after the command from the computer. Once printing starts it's ok. It's response time to start printing just takes forever.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Works wonderful, and not having to replace cartridges is a plus

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Bottled ink.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using the bottled ink instead of Ink Cartridges.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Easy setup.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and prints are really nice, no bleeding of ink.

    I would recommend this to a friend