Customer Ratings & Reviews

I have intermittent issues with connecting to wifi

I WIRED THE PRINTER TO MY HP LAPTOP. EVERY TIME I WANTED TO PRINT IT WAS A DISASTER. I SENT 3/4 OF A SHEET TO PRINT AND IT FINALLY PRINTED IT 2 HOURS LATER. I GAVE IT TO MY KIDS AND BOUGHT A EPSON. I NOW GET A PRINTOUT IN A SHORT TIME AS SOON AS THE PRINTER INISALISE.

Overall good but wish I had chosen one with larger display and scan paper feeder

Switched to smart tank haven’t been impressed print quality on photos are terrible and the last time I filled ink it has had an error on the printhead I have replaced the printhead and contacted hp still doesn’t work so now I have replaced with the hp envy

Absolutely impressed with the performance of this printer, excellent choice for the average print person

This printer is good & cheaper but having few problems. As it doesn't work with double sided printing so usage of printing paper is more.

I liked the idea of filling up the ink cartridges instead of having to buy individual cartridges that produce more waste. This printer wasn’t as easy to set up as all the printers I have had in the past. It doesn’t work half the time. It has a tendency to turn itself off. Instead of pulling one piece of paper through it pulls a bunch and gets jammed.

save tons of money on ink.got 2 year free ink with purchase.if you wanna buy ink again price is 60 percentage less than regular cartridges. Great product.

So far so good. I have only had it less than a month and have used it for a few print jobs. I love the fact I don’t need to replace ink cartridges anymore. I may update this review after I use it for a few more months.

Love my printer but the color quality could be better and it slower than I expected

Amazing color. I find things to print to just watch it.

The printer does not support auto both-sided printing, nor does it have a front paper Cassette/concealed paper tray, which is disappointing considering there are other printers available at a lower price point that offer these features. To print on both sides, you need to manually reload the paper when prompted for the second side. However, we experienced frequent paper jams and excessive paper feeding issues during our printing attempts. Not recommended.

I have usually bought another brand of printer. But recently bought this HP smart printer and it is fantastic. And knowing the ink supply should last for 2 years is an extra bonus. I am glad I bought this printer.

Hard time connecting to print. It will keep thinking or it would not show as your connected printers. It was really a pain for me to attempt to print LOL. It's really sad because it's a nice looking printer, but not worth the price.

I told the employees that I was looking for a user-friendly printer because I'm not really high-tech. They suggested this one would be great. It's not. It takes 20 minutes to get the printer to properly connect every time I use it. Most of the time I end up using the app from my phone because it's easier, but not easy.

Love the convenience of the ink bottles. Print outs are slow but good quality.

Works well, you can print from your phone via Wi-Fi. No complaints

Do not buy this printer. After 5 months it did not work for me. I now have to go back to find another printer. I was also frustrated when operating it. It is not worth the money or problems. If I could give it 0 stars, I would.

works fine. just not like my old one which i really liked

Excellent value for the price. Highly recommend this printer. Also dont have to deal with HP instant ink account which actually sucked.