Customer Ratings & Reviews

I WIRED THE PRINTER TO MY HP LAPTOP. EVERY TIME I WANTED TO PRINT IT WAS A DISASTER. I SENT 3/4 OF A SHEET TO PRINT AND IT FINALLY PRINTED IT 2 HOURS LATER. I GAVE IT TO MY KIDS AND BOUGHT A EPSON. I NOW GET A PRINTOUT IN A SHORT TIME AS SOON AS THE PRINTER INISALISE.

Absolutely impressed with the performance of this printer, excellent choice for the average print person

I have usually bought another brand of printer. But recently bought this HP smart printer and it is fantastic. And knowing the ink supply should last for 2 years is an extra bonus. I am glad I bought this printer.

The printer does not support auto both-sided printing, nor does it have a front paper Cassette/concealed paper tray, which is disappointing considering there are other printers available at a lower price point that offer these features. To print on both sides, you need to manually reload the paper when prompted for the second side. However, we experienced frequent paper jams and excessive paper feeding issues during our printing attempts. Not recommended.

Overall good but wish I had chosen one with larger display and scan paper feeder

I told the employees that I was looking for a user-friendly printer because I'm not really high-tech. They suggested this one would be great. It's not. It takes 20 minutes to get the printer to properly connect every time I use it. Most of the time I end up using the app from my phone because it's easier, but not easy.

This happens to be one of the worst printers I have ever purchased. It continually goes off line or needs to be unplugged and replugged to work. I can never seem to print without unplugging it and restarting it. I do not recommend this printer.

If I could give a zero I would! Worst product purchased, a literal lemon just flashes with codes. Cannot print from phone doesn’t like the cartridges now cannot print at all since moved from one house to another. So disappointed

Love my printer but the color quality could be better and it slower than I expected

I have only owned it for a few months and I have constant issues with wifi connectivity and oftentimes the printer malfunctions when attempting to shut it off...blinking constantly and forcing me to have to turn it on and off by unplugging it completely. These have been occurring since the initial setup when the printer first arrived.

Yiu can not scan to an email or save to a USB. Every time I want to print something I have to go make sure the printer is on

Switched to smart tank haven’t been impressed print quality on photos are terrible and the last time I filled ink it has had an error on the printhead I have replaced the printhead and contacted hp still doesn’t work so now I have replaced with the hp envy

Love the convenience of the ink bottles. Print outs are slow but good quality.

I liked the idea of filling up the ink cartridges instead of having to buy individual cartridges that produce more waste. This printer wasn’t as easy to set up as all the printers I have had in the past. It doesn’t work half the time. It has a tendency to turn itself off. Instead of pulling one piece of paper through it pulls a bunch and gets jammed.

I like the product, Inwish it had a document feeder to make it easy to scan multiple documents. Overall I like it.

Amazing color. I find things to print to just watch it.

Excellent value for the price. Highly recommend this printer. Also dont have to deal with HP instant ink account which actually sucked.

Good all in one printer. Would have given it 5 stars except for the size was pretty big. Got it on sale.

works fine. just not like my old one which i really liked

The salesperson that assisted me when purchasing the printer was able to explain alll the functions and usefulness that this item could serve.