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Customer Ratings & Reviews

Your price for this item is $189.89
The comparable value price is $259.89

Customer reviews

Rating 4.3 out of 5 stars with 1510 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers value the excellent print quality, ease of use, and simple setup of the Smart Tank 5101 printer. Its compact size and reasonable price are also appreciated. Some customers have noted connectivity issues and the absence of a conventional paper tray.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,510 reviews
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total piece of crap. Does not work. Just came in the mail. Can’t even get it to work. I had three different men try and fix it. It was for my dad. Don’t waste your money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dinosaur printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is so slow to load paper. Horrible to scan. Such non sense. Seem's so out dated. I think 1980's printer's are more officiant.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not syncing. I kept trying to set it up wirelessly and could not print. It would say it was print one page and not work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad connection

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer keeps loosing connection, unable to scan. always has an issue have to reconnect and restart.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Smart was too tempting

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to set this printer up but was unable even with the help of several others. I ended up paying two charges of $39 to get overline help to no avail.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible printer. Nothing but problems with printing. Do not buy this printer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Difficult

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not recognize my HP computer. Emailed HP about it, got nowhere. Srnt me to same link that does not recognize my computer which is 6mos old.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inconsistent, took hours to set up, still won’t connect to blu tooth

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned this item. Printing time was too long and the printer used too much ink.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Printer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t have features I use or want in a printer such as double siding printing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Jamming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got home could not use had to return inside cartridge was jammed!!!! Could not use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    STOPPED PRINTING

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HORRIBLE PRINTER! it can't even print after less than 1 year of use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Printer Ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer will not work in any device with less than Windows 10 and will print very slow too.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it after a few weeks. Quit printing readable prints

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    don't buy this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not easy to use wifi connection takes forever to setup print quality weak

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Printing problems

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a problem with the mechanical mechanism for taking the paper. Most of the time, it takes two pages to print instead of one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible printer is ink disaster waiting to happen. Bottle open when filling and it is covered in ink

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Take for ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot a problems to get on the app to made this printer to print just one page to calibrate the printer. Really slow to print a page very noisy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with this product great for work but not for t shirt making can’t hold sublimation ink

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    POOORRR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY VERY SLOOOOOOOOOOWWWWW NIO TRABAJA RAPIDO, TARDA EN PROCESAR LO PEDIDO

    No, I would not recommend this to a friend