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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1777 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers frequently mention the good print quality and ease of use of the Smart Tank 5101 printer. Many customers find the printer easy to set up and appreciate its overall performance. Additionally, users like the printer's connectivity and compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,777 reviews
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Scams automatically in the scanner for a print and only does one sided

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5101 below $200

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for price. Good opportunity to move away from print cartridge use. Good for moderate daily or weekly use. Good quality scanner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Need improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, but need software management improve

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, another job well done. I came and stated what I was looking for, and the attendant picked out what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Smart tank

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product is better than expected so far !!! time will tell but at this point i'm happy with my purchase .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lesson Learned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Smart Tank 5101 is the dumbest printer I've ever encountered. Geek Squad came out to my house to solve the first problem: I couldn't print. They told me to unplug the printer and plug it back in. Goodbye $99.00. (Please note: The Geek Squad technicians were kind and professional. and generous with their time.) My current problems are printing downloaded documents and enlarging. I've gone in circles with this one. Funny thing, a BB salesperson selected this printer JUST FOR ME. Lesson learned: Check printer reviews thoroughly before you buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great copier.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I am happy with it. I havent tried the ID copy yet but am anxious to as i keep copies of what i have in my wallet.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection issues when trying to print using MacBook.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good Printer Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer but slow per page printing. But hey! I’m retired. Who needs fast speeds?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its alright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is okay. It looks good in and out. It also a great deal because comes with ink thats good for 2 yrs and you just have to refill but the only thing i dont like is how slow it prints.. sometimes blank paper comes out when i print something.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love not having to rely on ink cartridges like the old days. Able to check on ink levels simply by goancing at the printer and add more as needed. Very cool feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tankless

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time going with a tankless printer and it’s good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help with setup printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to thank Greek squad for setting up wireless printer. Couldn’t have setup myself. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Print

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer has been amazing. It took me about an hour to set up. I figured out it was so much easier to set it up on your phone first then transfer it to the computer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great printer love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good investment on such a great product ,doesn’t take much space in your office, picture quality is great,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer 8 out of 10!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer, works fairly well but does take a long time to print color copies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit saves money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing it’s a great unit. We will save it for buying Ink every other week they say I should get about 5000 pages.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PNice printer, works good in tank is handy Would buy one again

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Best Buy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The paper tray isn't a tray where the paper is stored. It is positioned outside of the printer, so when loaded the paper is visible. It rests on its edge alongside and over the top of the printer.

    No, I would not recommend this to a friend