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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1777 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers frequently mention the good print quality and ease of use of the Smart Tank 5101 printer. Many customers find the printer easy to set up and appreciate its overall performance. Additionally, users like the printer's connectivity and compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 1,777 reviews
  • Rated 2 out of 5 stars

    Promises

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Promises are a good thing except when you don’t keep them ,says 2 years of ink but when you get the printer you have no way to sign up for it. Just another ripoff

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer doesn't make copies. And won't print from my computer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is loud and a little slow. But it does what it is supposed to.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Quirky scanner feature from printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scanner is quirky. Works one minute and not the next. No feeder to scan multiple page documents.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having problem setting up blue tooth tried calling hp but all they wanted to do was sell me a security contract

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t last two months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s already not working after two months. Also, I do not like the fact that I have to pour ink inside.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is adequate but does not print on two sides without handling paper

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is just ok, not great not great not great not great

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Failed HP printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two printers and a visit from the Geek Squad and couldn’t get interface with iPod or iPhone in a sustained fashion. Returned for an Epson product and no problem.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Can’t synchronize

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having trouble getting the printer and my MacBook synced. So haven’t been able to use it yet

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Hp is anything but Smart

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I swore I would never buy an HP printer again, but this one looked pretty good. Endless frustration trying to use HP smart to connect to WiFi. Will return ASAP.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Sophie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not go online. Will not sinc with any electronics.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having to take back, due paper jams each time I try to print

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A hassle to get it to work after some time Jamms up

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    hp smart tank

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have found this to be very hard to set up, but i like the printer so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Better Options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product failed for me- error messages could not be corrected with regard to ink function, There are ink distributor cartridges that add to the margin of error and will mean expenses in the future- Epson, which I replaced it with is much better set up. The paper also loads from the rear which seems more exposed than the traditional drawer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with the printer. Would like a refund or to exchange for another one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Displeased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer literally two weeks later it stopped working. The rolling thing in the printer stopped grabbing the paper and I tried to return or exchange it and they all told me no

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It needs fixed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It prints via modem is great but it doesn’t copy right at all

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    consumer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not realize you have to scan single pages not multiple

    No, I would not recommend this to a friend