Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$189.89
Save $70
Comp. Value: $259.89

Customer reviews

Rating 4.3 out of 5 stars with 1580 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
84%would recommend to a friend

Customers are saying

Customers frequently mention the good print quality and ease of use of the Smart Tank 5101 printer. Many customers find the printer easy to set up and appreciate its overall performance. Additionally, users like the printer's connectivity and compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,580 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    GERALD WHELAN

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 YEARS INK FREE CARTRIDGES THIS IS SUPER, VERY HAPPY I WILL HAVE NO PROBLEM TO RECOMMEND THIS TYPE OF PRINTER WITH MY FAMILY AND FRIENDS THANK YOU

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect printer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is wonderful. After a year, I still have more ink before it runs out. But I dont print a lot, maybe 3 times a week the most. Even though the printer is a little pricey but it is worth it because you don't have to keep buying ink.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great choice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, ink is cheaper than getting cartridges and doesn’t need replaced as often. There’s also two cartridges and it comes with the ink & cartridges when you purchase!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So we bought this printer and it wouldn’t feed paper. Kept paper jamming and I tried everything to get it to work. No luck and it got refunded to Best Buy for a full refund. Bad product but great on Best Buy’s portion for the smooth purchase and exchange.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hp smart tank printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up. Best of all, no more dried up cartridges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Printer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Speedy printer, Love the ink tanks. HP is changing the game again. Easy to use . Set up was quick. No problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Hp Printer Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, good value for your money. The only point for improvement is the slow printing process via Wi-Fi. Otherwise, it's a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    OUTSTANDING PRODUCT

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Granddaughter loves it.... Easy to use... Makes photos as well....

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use

    Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer ive owned . It stays on line which I've always had problems with. This one no problems. Easy set up and prints on command . Love this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    This printer is amazing!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer I have ever had. The connection to the network remains stable. The print Quality is fantastic. There is absolutely no issue with the machine pulling the paper and it is exceptionally easy to set up and fill the ink.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable At Best.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst printer I’ve ever used and I’ve been heavily using all manner of printer since 1987. About 2 PPM. Holds about 20 pieces of paper, if that; the paper feeder is rarely not jammed regardless of how much paper is loaded. The problem is the design. It has problems grabbing the page; mostly grabs none, but sometimes grabs +/- 5. The WiFi is very dicey; it mostly works but it’s not dependable. It’s real cool that the ink is inexpensive. Shocking lack of quality from HP. HOW is 1-2 PPM acceptable in 2025? What a mess.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Birthday!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what my wife wanted! With a birthday coming up fast I downloaded Best Buys app and i had the perfect gift delivered directly to my wife. The printer is so easy to use instructions we're very clear and simple to understand Best Buy rocks best birthday ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is great, good size, good quality and we will have free ink for the next three years. Great for my kids school projects

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Well pleased so far!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. The plug did work it’s way loose once, but now that I know that can happen it won’t be a problem in the future

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Smart Tank for Dummies

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I'm only reason giving it a four star review is because I haven't tried a lot of the possibilities yet. I'm not great with technology, but was able to set it up it with my computer, print and it works great. When I get my nerve up to tackle printing from my phone to it, I will probably add another star. It prints wonderfully in color. I think it was a very good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and finally better designed printer ink! Loads of ink comes with this printer, I love the way it uses a tank with bottles of color.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Libda

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so easy to set up and use. I dont have to worry about running out of ink after printing only a few pages. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Hp printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Printer super easy to use and great Quality A+

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Mr. D

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good prints, good color, two sided prints takes some dexterity. Struggling keeping it connected to computers, but likely not a problem with printer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Service helps!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, and when my computer messed up printing in color, I just called the Geek Squad, to which I belong, and they talked me through the correction so that it would work!!!

    I would recommend this to a friend