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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1697 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the Smart Tank 6001 printer highly for its print quality and ease of use. Many appreciate its overall performance, easy setup, and compact size. However, some customers have reported connectivity issues, while others have noted the printer can be a bit noisy. A few users have also experienced paper jam errors and expressed a desire for bulk scanning functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,697 reviews
  • Rated 5 out of 5 stars

    Nice Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this printer and the supertank ink lasts so much longer and the cartridges. I could be wrong, but the one issue with this printer was having to create a HP account and then login on the HP website for certain tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is the best print and now is very easy to charge the paints

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to start using right away! Recommend buying this printer!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Be careful.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be careful what you download to get the printer working. The smart HP app doesn’t work. The smart tank app works.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall printer i would recommend easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down. This is the best printer I have ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    GET A WARRANTY

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful printer and save hundreds on ink. HOWEVER, it broke after exactly one year. Replaced cartridge still didn’t work. Bought another part they said was the problem; still didn’t work. Now they’re saying it’s a problem with the hardware and I need to simplify purchase another printer. I bought in August 2022 and it crashed September on 2023. I’m highly disappointed and left having to purchase another printer which isn’t in my budget!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clerk that assisted me during my purchase provided excellent customer service

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Wi fi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cany get to set up wi fi after a weekend tring and 2 tech. Still not wireless

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Works like a charm. Love the big ink bottles.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not user friendly.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes forever to connect. Not user friendly. Great ink saver.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    THAT IS MY PROBLEM i CAN'T SEND A COPY TO MY LAPTO

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I do have a problem in learning some of the things I want to do on it, but at 86 most is over my head. Having problems coping on the printer send to my laptop is still what I have to learn, but it is coming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Professional Municipal Project Designer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok after my cost of $40.00 for setting out of “wireless system “

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just fine for the cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good so far. The only thing I've found that I don't like is how it manages the both sides printing. It works, but is a bit confusing as to which side will be printed when not printing both sides at once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with printer, ink supply very good, was tired of spending hundreds on ink cartridges. Printer basically uses same style printer cartridges with an ink supply hose attached to the top of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Smart Tank 6001 Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our new HP Smart Tank Printer. It had everything we needed: good instructions and ink. It was packaged very well and it was easy to set up. It connected easily to our in-home wi-fi and HP desktop computers. It looks nice as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bottle feed HP printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised. Easy setup and seems to be saving on ink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - Smart Tank 6001 Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was recommended by the Geek Squad technician who came to service my older printer. He pointed out that my older printer was way more than I needed for my work. He recommended the HP-Smart Tank 6001 that I purchased. I am very pleased with this printer and am thankful for his recommendation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was my first time buying something from best. Buy and staff was pretty cool and i was thinking to buy any small printer but one of their staff recommended that hp printer with 2 year of ink included in the box ,, so thank you everyone

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Small yet quick

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and speed of the printer. Colors are nice and crisp.

    I would recommend this to a friend