Customer Ratings & Reviews

Great printer. The setup became a bit more complicated and confusing than anticipated, but was able get through it

I am not at all happy with this purchase. I would like to return and get a different printer. Every time I turn it off, it has to be unplugged before it will turn back on.

Very Happy with the Purchase. Printer works amazing and would highly recommend to anyone looking for a new printer!

Very hard printer to set up. Need cellphone for app to run printer. May return if up cant help set it up an runing.

Easy to set up and connect to Bluetooth. I love the ink replacement system! Great value for the product.

Best purchase i have made in a while. Ink is easy to fill. Works great.

Great little printer that meets all our printing needs. It was a little challenge to install but has a nice design. We'll see how the super tank system works.

Excellent printer. I have printed a few hundred pages and the ink is still good. I would definitely invest in this printer.

This thing is a BEAST!!!!!! TALK ABOUT SAVING INK!!! LOVE IT!!!

I love the concept, I love to NOT spend money. HOWEVER, I am so far unable to connect to my computer. It can copy, so I know it works. I spend 2.5 hours with HP, who was unable to fix the issue. I plan to call Best Buy so they can help. They are generally terrific and helpful.

What an incredible choice for a printer for our home use. This printer will cut the cost of weekly inkjet cartridges and trips to the office supply store to nearly zero.

Very happy with the products. Very happy with the price. I wish the installation service person had explained better how to print off of emails.

This printer has wasted 8+ hours of my time with issues and troubleshooting, and we’ve had it less than 60 days. First, it wouldn’t connect to WiFi and we had to buy a USB-C in order to print. Then, it wouldn’t print in color. Today, I tried to print off pictures and could not get the printer to connect at all, even with the cord. Absolute piece of trash. It’s going back to Best Buy tomorrow, and I expect a full refund.

Its a good printer not big , but efficient, not noiseless I like it

Bestbuy took the time to hook it straight up to I pad pro. Having issues with Wi-Fi. This printer uses bottles to fill ink so hopefully will last longer.

Traded in my old HP printer love this one because you can change the printheads if they get clogged and will not work. Like the tanks instead of ink cartridges.

Had for 22 months, nothing but error messages and no printing. I will not buy HP products anymore. Customer support with HP does not exist, you have to buy the privilege to talk to someone. Chat with HP does not help at all, they just give you the same thing you can find in a google search and offer no advice.

I don't care for the scanner session, I thought it had a document feeder, but it does not, which makes my life working at home a nightmare, but it is difficult to understand the errors. I wonder if I can return it

I'm having horrible troubles with this device. I bought it because I needed a more up-to-date printer to interface with the new laptop. However, it is absolutely NOT easy to connect or maintain. Thus far, I feel like I've wasted my money. I still can't print!

I’m so angry & disappointed. I consider myself tech knowledgeable but this was just stupid. It wouldn’t connect to my phone or wifi no matter what i did. Now it’s another return because i am not going to go through a connection set up every single time i want to print. HP needs to get their heads outta their you know whats.