Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $369.89

Customer reviews

Rating 4.4 out of 5 stars with 1647 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the print quality, ease of use, and easy setup of the Smart Tank 6001 printer. Some customers have experienced issues with WiFi connectivity and reliability, while others have reported paper jams and difficulties with scanning.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,647 reviews
  • Rated 4 out of 5 stars

    Scanning Runaround

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful printer, but somewhat of a bear to install properly. I bought this printer primarily for scanning purposes since my old flatbed went south. After installing with the HP Smart app I tried everything to get it to scan to pdf files on my computer. It would only scan to a copy from the printer. After five days of trying all the options I finally got a real person on the phone and it turned out that the function to scan to files on my computer required that I establish an account on HP and be signed in. Seems like an unnecessary HP control requirement, but it will now scan finally to computer files.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Mrs.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My HP 7602 printer is amazing. Set up was super easy. The print quality is beautiful. The price was very affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Reasonable price for a reasonable printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this printer. It is small and compact. Thankfully I'm not out having to buy expensive cartridges every other month. I will say that the paper trays are kind of flimsy and probably wouldn't take any rough handling without something breaking. But I'm very satisfied with the quality of my print and photos. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Prints clear printouts and photos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    One slick printer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are you tired of replacing ink cartridges. This product will save you many trips to the store for ink. It comes with large bottles of ink and unlike ink cartridges you can physically see your ink levels. I have always wondered if there was any ink in that cartridge i was replacing….. This printer was easy to setup and it has an App for your phone to print from. How cool is that? The print quality is great and scans to your computer with a windows App. Best part is it is wireless so it can be placed anywhere. A very nice product.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good deal for longer use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good deal and easy to set up through the app guide. The quality of the print is also good. We are happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    HP Smart tank printer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the product. Setup was a breeze. I like the economic aspect with ink lasting for 2 years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Very Happy with Smart Tank 6001

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From trade-in of my old printer to checkout was a very pleasant experience at Best Buy with the associates I had contact with. Setting up the printer was relatively easy although I did need to use a cable connection, which I had , to complete the setup. Filling the printer with ink was an easy task and knowing ink will not dry out will be great. Have been using wirelessly since 5/20 with no system disconnects unlike my old HP Envy. Quality of print has been excellant.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Definitely worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love how I don't have to buy ink every month or 2!!! I purchased this in January 2024 and I just now (mid June 2025) had to add color ink for the first time and still have more than half the black ink left. I print very frequently as well. This has definitely been the best HP printer I have owned. Prints faster than any other I have had. The only issue I have had in the 1.5 years of owning it is papers often get jammed and can be a pain sometimes to get out.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Exceptional Value and Performance: HP Smart Tank 6

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the HP Smart Tank 6001 Wireless All-In-One Supertank Inkjet Printer in Basalt, and it has exceeded my expectations in both functionality and cost-efficiency. The printer comes with up to two years of ink included, which is a significant cost saver for both home and small office use. Design and Build Quality: 4.5/5 The HP Smart Tank 6001 boasts a sleek, modern design in a Basalt color that fits well in any workspace. The build quality is solid, giving the impression of a durable and long-lasting product. Setup and Connectivity: 5/5 Setting up the printer was a breeze. The wireless connectivity options, including Wi-Fi and Bluetooth, made it easy to connect to various devices. The HP Smart app further simplifies the process, allowing for seamless printing from smartphones and tablets. Print Quality: 4.5/5 The print quality is impressive for an inkjet printer. It produces sharp texts and vibrant colors, suitable for both document and photo printing. The color accuracy and detail in photo prints were particularly noteworthy. Speed and Efficiency: 4/5 The print speed is commendable, though not the fastest in the market. However, what stands out is the ink efficiency. The supertank system drastically reduces the need for frequent ink purchases, making it an economical choice in the long run. Features: 4.5/5 As an all-in-one printer, it offers scanning and copying functions, which work flawlessly. The automatic document feeder is a convenient feature for multi-page documents. However, it lacks an automatic duplex printing feature, which might be a minor inconvenience for some. Overall Experience: 4.5/5 Overall, the HP Smart Tank 6001 is a fantastic choice for anyone seeking a cost-effective, high-quality inkjet printer. Its combination of low running costs, high print quality, and user-friendly features make it a standout option in its category.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 4 out of 5 stars

    Super Tanker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At lease I will not run out of ink It is good enough!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works really good and easy to setup. printing is clear

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Setup

    Rated 5 out of 5 stars

    Great quality product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great print, easy setup and easy to use with air print!!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Noise level

    Rated 2 out of 5 stars

    Forever to print.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printing takes FOREVER and a day. It took almost 10 minutes for 3 black and white 1 sided papers to print! I ran out of time on my exam because of this printer! Connectivity sucks as well, the power cord comes loose easily. It is also loud and shakes when in use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Doesn’t connect to either-fo

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints nicely. But stopped connecting via wireless-go. Spent many hours with Geek Squad tech online trying to get it connected. Then spent more time with HP tech trying to get it connected. She finally gave up, said it was our internet provider , and rudely stopped our online chat without asking if I had more questions. I finally bought a cord to connect printer to computers. Too much trouble. Will not buy a wireless printer again!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Loving the ink tanks!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was really easy to set up and connected to my devices easily. Prints great quality and fast too! Would definitely recommend if your looking to go to the ink tanks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Great printer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is great. Prints are clear and crisp. Just with the picture software came with it. I love the ink tanks. Much better than replacing cartridges. Clean and easy to add ink! No mess. Also like that it prints both sides of the paper and loads from the front!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best Printer

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using my HP printer for several months now, and it's been an absolute workhorse. Whether I'm printing documents for work, scanning receipts, or producing high-quality photos, this printer consistently delivers excellent results.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy to set up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while to get used to it but now I like it a lot. Easy to use. Plug is a little loose but as long as I don’t move it, it stays in the machine. Prints black and white and color pretty fast.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Home use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Easy set up. Good print speed. Good color representation.

    I would recommend this to a friend