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Customer Ratings & Reviews

Your price for this item is $369.89

Customer reviews

Rating 4.4 out of 5 stars with 1647 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the print quality, ease of use, and easy setup of the Smart Tank 6001 printer. Some customers have experienced issues with WiFi connectivity and reliability, while others have reported paper jams and difficulties with scanning.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,647 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer! It prints so amazingly awesome! I use it for shirts and they come out amazing! Color is so bright! 10/10 recommend

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Awesome printer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! I was looking to replace my home office printer for a while...I found this one. I love the crisp color details not to mention the money saved on ink cartridges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Workhorse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is an excellent choice for at-home printing. I do a great deal of marketing work for a nonprofit and this printer is a reliable workhorse.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am amazed how easy the setup was, this by far is the best plug and play. I really liked the fact ink bottles are non spill and simple to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP Smarttank 6001

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new printer! The refillable ink wells save $$ as well eliminate the inconvenience of having to constantly stop to install cartridges. Easy to fill the wells and simple set up. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    No more dry cartridges!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally i dont have to keep throwing money away on new cartridges. 2 years out of the box? Yes please! I also got an additial discount with my Total Membership and $30 off when i recycled my old printer!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer, hard set up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just recently got this printer and it’s great. I wish it was a little bit faster but it’s a lot faster than previous printers I’ve had. The printer was hard to set up because for some reason the HP Smart App was not able to find the printer altough the printer was on. Despite the frustratingly hard set up, I’m happy with it overall so far. Also, don’t be dumb like me and forget to buy printer paper when purchasing this printer. Buy printer paper so you don’t have to go back to the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive WiFi connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed-the wifi connection has been so reliable. It prints black and white draft mode fast and readable. I dont have to buy ink for a while-nice feeling.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Pickett

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning but so far so good. Was recommended by your staff so I took their advice. Very different from my very old printer. Learning curve for scan pricess

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Love this printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer! Exactly what I was looking for. I haven't used enough ink yet, but so far I'm glad to be done with the ink cartridges :). Best Buy made the buying experience very convenient!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Spinning pinwheel

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if it’s the printer or the HP Smart app, but it wouldn’t connect to WiFi. The app will search for the printer like a champ, it just won’t ever find it. Got tired of watching the spinning pinwheel. Will be returning this tomorrow.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is through thier app which made it super easy. Air printing does not work or it doesn’t have it. You need to set up thier app to print.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with awesome print quality. Fast delivery

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We finally have a home printer that works! We have only had this a few months and aren't heavy users but for us it's great. MUCH improvement over the old ink jet cartridge printers.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The Worst

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst printer, copier, scanner I have ever owned. Basically, take the list of things it is supposed to do and that is the list of what gave me trouble. The HP support is useless, leaving me in endless loops of frustrating misunderstandings. The answer to every problem is to turn it off, unplug it, and start over with this working less than half the time. There isn't one thing this machine did well, and most things it didn't do at all including, would not print on both sides of the paper, would not print on envelopes, and would jam about every other print job. My first mistake was buying it on a whim, my second was spending too much time trying to problem solve it rather than returning it, until it was too late.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    large ink capacity

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good printer, has alot of ink capacity for many prints and it can print pictures also, so with large ink capacity many pictures can be printed

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Revamp connection issues

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its almost like ot never runs out of ink! This could be operator error, but i have sonmuch trouble getting it to connect bluetooth. Now i cant get it to connect cable or wireless

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Home Printing at it's best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy purchase and great buy! Printer works quietly. Easy to setup!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Very good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer, easy to install. Prints faster than I expected. Good coloring when needed. Only problem is setting up Wi-Fi. Had to call support to clear problem. Also downloaded a thorough manual. Shipment had minimal operating instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Finally found the best printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly love this printer! The quality is excellent, it can do two-sided, the ink will last a very long time, compared to me having to replace cartridges on my previous printer constantly. It's a good price for a great printer.

    I would recommend this to a friend