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Customer Ratings & Reviews

  • HP Smart Tank 6001 3 years of ink included HP 31 (Cyan) HP 31 (Magenta) HP 31 (Yellow) HP 32XL (Black)
  • hp Smart Tank Printers - Best everyday print quality - Easiest-to-use tank printer - 3 years of ink included* - Self-healing Wi-Fi - Easiest-to-use print app *Based on 200 pages per month. Packaging may differ.
  • 3 years of ink included* Print up to 8,000 color/6,000 black pages with included ink bottles. *Based on 200 pages per month. Packaging may differ.
  • Best Everyday Print Quality
  • Mess-Free, 15-Second Ink Refill System BLORNE M 70 ml Bottle Magenta 31 du A
  • HP Smart Tank 6001 Color - Print - Copy - Scan HP AI enabled Print up to 12 pages per minute black, 7 pages per minute color 3 years of ink included* Self-healing Wi-Fi & wireless printing 150-sheet input tray Auto 2-sided printing *Based on 200 pages per month. Packaging may differ.
  • Which HP Smart Tank is right for you? 5101 Perfect for Home Functions: Print, scan, copy Print speed (up to): 12 ppm black / 5 ppm color Auto 2-sided printing Wireless Ethernet Auto document feeder 651 Perfect for Home Functions: Print, scan, copy, fax Print speed (up to): 11 ppm black / 5 ppm color Self-healing Wi-Fi® Dual-band Wi-Fi® 6001 Perfect for Home Functions: Print, scan, copy Print speed (up to): 12 ppm black / 7 ppm color Self-healing dual-band Wi-Fi®
  • Perfectly Formatted Prints with HP AI - Remove unwanted content - Optimize ink usage - Reduce wasted pages Before HP AI After HP AI HP AI: Requires Windows 11. HP AI features are available in U.S. English only and require a U.S. location for printer setup. Availability of features varies by supported printers. Requires HP AI-enabled printer set-up after September 15, 2025, and the HP app. Internet access is required and must be purchased separately. Wireless operations are compatible with 2.4GHz and 5.0GHz operations only. Learn more at hp.com/go/mobileprinting. To learn more about HP AI features and capabilities, visit hp.com/HP_AI.
  • Perfect for Home - Cartridge-free printing with a refillable tank system - Color documents, presentations, brochures, flyers - Print web pages and emails just the way you want—HP AI easily removes unwanted content
  • Print, scan, and copy from the HP app.
  • Flatbed scanner Smart-guided buttons Low-on-ink sensor 150-sheet input tray 100-sheet output tray Borderless printing
  • Self-healing Wi-Fi® detects and resolves connectivity issues.
  • Protect against viruses and malware with enhanced security. HP WOLF SECURITY HP Smart Tank 6001
  • 7.82" H 14.33" D 16.83" W
  • In the Box HP Smart Tank 6001 All-in-One Includes 3 years of ink* *Based on 200 pages per month. Packaging may differ. Original HP 32XL and 31 Ink Bottles Black, Cyan, Magenta, Yellow Power cord
  • Complete tasks with smart-guided buttons. New species of hydrangeas bloom to frost.
  • Save time and paper with auto 2-sided printing.
  • Hi-Speed USB 2.0 port (for connection to PC)
  • Made with More Than 25% Recycled Plastic
  • HP America's most trusted printer brand
  • Tech Tips - HP Home Office video 3 minutes 18 seconds
  • HP AI-Enabled Printing Testimonial video 0 minutes 15 seconds
  • HP Smart Tank 6001 Product Overview video 1 minutes 08 seconds

HP - Smart Tank 6001 Wireless AI-Enabled All-in-One Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included¹ - Basalt

Model:
HP SMART TANK 6001/2H0B9A#B1H
SKU:
6498188
Highly rated by customers for:
Your price for this item is $369.89

Customer reviews

Rating 4.4 out of 5 stars with 1647 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the print quality, ease of use, and easy setup of the Smart Tank 6001 printer. Some customers have experienced issues with WiFi connectivity and reliability, while others have reported paper jams and difficulties with scanning.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,647 reviews
  • Cons mentioned:
    Connectivity

    Big wifi problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never connects to wifi i bought one worked good for 2 weeks and know its not connecting to wifi

    No, I would not recommend this to a friend

  • Difficult to get assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printhead icon kept flashing during set-up. Tried to contact customer service and serial number was required to start the call. Serial number was invalid and that got me nowhere. Wasted a couple of hours trying to make it work and only ended up frustrated. Returned and got an Epson instead. Save the headache and avoid HP due to bad customer service

    No, I would not recommend this to a friend

  • Don’t buy this one

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It quit working and I had it less than a year. Would not recommend!

    No, I would not recommend this to a friend

  • Defective Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is defective and does not operate or print

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Nightmare set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nightmare to set up.... would not connect to wifi for nothing. I expected better.

    No, I would not recommend this to a friend

  • Temperamental machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little fussy to figure printing from websites. Sometimes need to attempt multiple ways.

    I would recommend this to a friend

  • Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paper jams and broke in 2 weeks of purchase. Not worth the money.

    No, I would not recommend this to a friend

  • Worst printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad product, stopped working after a few months. Won't buy again.

    No, I would not recommend this to a friend

  • Is just ok

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for basic use. It is hard to troubleshoot from the actual printer. You need to use the HP Smart app.

    No, I would not recommend this to a friend

  • Good printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer always use HP. Unfortunately this one was a dud. It stopped working after a few months replace it with a new HP printer working great.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Last HP printer for me!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get printer to sync with two computers running windows 11 and it also wouldn't sync with my Samsung Galaxy 21 Ultra 5g. HP was useless with help.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems to be a very nice purchase It has decent quality and print speed Is fine

    I would recommend this to a friend

  • Best buy customer service terrible.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not reviewing product, but Best buy customer service is terrible! Bought online, drove an hour to the store, said it was not there now. Customer service offered no help, called corporate they offered no solution. Much better to give my business to amazon!

    I would recommend this to a friend

  • Got this via store credit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this via store credit due to poor customer care for another purchase.

    I would recommend this to a friend

  • Not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to set up. The display is difficult to navigate. Should be easier to scan a document

    No, I would not recommend this to a friend

  • Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works most of the time. Losing wifi connection frequently. You have to keep resetting it

    I would recommend this to a friend

  • Don't Buy This Printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst printer I have ever had! Traded in a cheap printer for this and should have kept the cheap one. It eats more paper than it prints, the cord doesn't always stay plugged in and when it does print it is very slow. Also, the price went down $100 a month after I purchased it.

    No, I would not recommend this to a friend

  • Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to setup to your wifi. No good help from the store.

    No, I would not recommend this to a friend

  • Printer Review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly difficult to get set up. Otherwise it works well.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Terrible Printer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible Printer, Keep disconnecting from internet and would not let you install or anything

    No, I would not recommend this to a friend
Page 76, Showing 1,501-1,520 of 1,647 reviews
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