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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1697 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers regard the Smart Tank 6001 printer highly for its print quality and ease of use. Many appreciate its overall performance, easy setup, and compact size. However, some customers have reported connectivity issues, while others have noted the printer can be a bit noisy. A few users have also experienced paper jam errors and expressed a desire for bulk scanning functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,697 reviews
  • Rated 3 out of 5 stars

    MORE SETUP THAN EXPECTED

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to replace a well-seasoned HP 8600 All-in-One which broke as soon as I installed NON-HP cartridges. Being HP was once an instant quality symbol. I'll see if it holds. All of the documents were printed in China, in TINY/TINY/TINY font. This unit lacks a document feeder for the scanner. But that part of the replaced unit still works well. I don't think I'll need that capability. It appears HP has designed a refill system that doesn't leak or drip. I do have a bit of colored ink on my hand, but hand washing rids that. Leaking remains a worry but, so far, I'm pleasantly surprised. My recommendation is GUARDED.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer, better value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ink tank printer. I wanted a different one, but it was out of stock. Compared the cost of a traditional cartridge printer with the ink tank... extra cost is saved after one load of ink tank... cartridges print less (half or less), cost immensely more. Has most of the same specs... features of the upper end printers. Auto double sided printing. It has it all I think. Easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the printer and it’s really ideal that I purchased from Best Buy as their service is outstanding and they take care of everything regarding future care of the products you purchase from them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer! Easy set up. Prints clearly quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Everything I need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, simple and compact. Looks like HP got it right. Wireless works great with both my PC and Mac. No issues

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Could not connect. Returned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After plugging in the printer and downloading the app, I proceeded to start the setup. Almost immediately I received an error message in the app. “We’re sorry, something went wrong. We're having a technical issue with your HP Smart setup session. We weren't able to resolve the issue and can't finish printer setup right now. Exit setup and try again later to resolve this issue. If you continue to have issues setting up, contact HP Support.” I kept getting this message after several attempts, powering down, restarting. Finally I tried to contact customer support, however it said that it didn’t recognize the serial number and product code! Unbelievable! Thankfully I was able to return.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working really great, easy to work with all of time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well..less ink usage. Prints well. Easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    As above very happy with printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the quality of the printer. The copies are so clear and professional looking.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best deal ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever. I purchased this specifically to print photos as me and my wife like to fill our photo wall with tons and tons of photos. The 2 year free ink is a life saver for us.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 5 out of 5 stars

    Good Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean and crisp printed pages. Seems to be a good printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP Tank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up, and the ink is cheap. The only thing I miss is an auto-feed for multiple documents.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer! Very pleased with features and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    hp printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fairly straight forward setup, like the way ink is on this machine, holds a lot more ink.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer/Quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and prints clear high quality prints. Sometimes it disconnects from my laptops but the problem is easily fixed by unplugging it and letting it reconnect. Ink lasts a VERY long time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was assured it was a wired printer since my computer et.al. are wired, however it would not connect to the computer using a wire. After many attempts to connect to the computer ( which was recently purchased ) I found it connected to wi fi only. Anyway I am happy with the printer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with how this works. First tank-style printer and I like it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this printer is amazing. Excited to not have to buy ink constantly,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A good, inexpensive printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good, inexpensive printer with BIG ink tanks. Works well on the internet printing from my two computers. Simple to install. I bought several cheap ones from other manufacturers and was not happy with them. HP does a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints great, easy to set up. Filling the ink tanks was easy and clean, no spills.

    I would recommend this to a friend