Customer Ratings & Reviews

Eduardo at the Sheboygan WI. store was excellent. Explained 3 different Copiers to us, the differences of each one so we could decide on which one was the best for our use. Couldn’t have been MORE HELPFUL!! Would request him every time we’d go there for help

This is the worst printer, copier, scanner I have ever owned. Basically, take the list of things it is supposed to do and that is the list of what gave me trouble. The HP support is useless, leaving me in endless loops of frustrating misunderstandings. The answer to every problem is to turn it off, unplug it, and start over with this working less than half the time. There isn't one thing this machine did well, and most things it didn't do at all including, would not print on both sides of the paper, would not print on envelopes, and would jam about every other print job. My first mistake was buying it on a whim, my second was spending too much time trying to problem solve it rather than returning it, until it was too late.

Good value. The ability to refill the ink is a great cost saver. Quality of print is good and front back printing works good and saves paper.

I bought again and I’m going to buy the third time

Excellent printer. Easy set up and simple operation. Not having to continually purchase those little overpriced ink cartridges is a huge blessing.

I bought a printer and I had no idea what to buy, but I knew what I wanted. The sales associate took the time to narrow down my choices. He was knowledgeable about the different models. He took the time to find me exactly what I wanted.

unfortunately we had to return this because is would not operate with a PC system. It's in the small print hard to find, but it just could not work properly

I am used to High Quality printed photos. This ink is somehow different from Office Jet Pro ink cartridges. It is Crisp and Clear. And the ink does not dry fast enough. It smeared to some degree with all of the approx. 15 photos that I printed. - They say that the ink lasts much longer, and that may be true. But, the negatives outweighed the positives for me with this printer.

Easy setup, works great with Apple and Android devices. All wireless. Excellent print quality. Fast and the ink cartridge issue is a thing of the past. Perfect for home use

This is a good printer. No problems noted with this printer. Printer is a good printer that you fill with ink bottles. Printer does print on both sides of paper.

This is a great printer. It seems to last very well. The print quality is awesome. My daughter used it for projects and so forth and the pics turned out nice.

Prints beautiful pictures very bright and vivid colors, but prints kind of crooked

Great service from the sales person Hezekiah Great product and deal overall

HP - Smart Tank 6001 Wireless All-In-One Supertank Inkjet Printer with up to 2 Years of Ink Included - Basalt very good

If you are looking for a great all-in-one printer that makes the cost of ink irrelevant, just stop and get this printer. No need to look further. It doesn't get any better than filling up tanks that feed the ink to the printer heads. 6000 to 8000 pages printed off of the ink tanks? Ridiculous. Oh, in addition, refilling all the tanks costs, at the time of my purchase, about $17, and then you get another 6000-8000 pages. Compare that to the typical dual ink cartridges that cost--for black and color--around $40 for approximately 120 printed pages. I give this printer 10 stars.

The printer is good. The customer service was excellent! As it happened, the HP rep was there when we were looking for the printer and he was able to answer the questions that the store employee struggled to answer. The HP rep set up the printer, linked is to the app, and made us aware of the trade in program that the store employee was unaware of. That sealed the deal and we were very glad he was there.

Great price for an all in one printer plus the ink supply will probably last for the rest of the life of the printer. Does color and double sided. Scanner as well.

I needed a printer to work from home and this one works perfectly. It’s not too big, just about the right size. Very satisfied!

Its works good when I dont get that E4 notice. Paper jam when no paper jam. Takes a couple of minutes to boot up.

Really enjoy the printing quality, but wish it had exterior buttons to use as scanner. Have to use app or computer to set up scanner. Is annoying if have multiple papers to scan.