Customer Ratings & Reviews

This was supposed to replace an Epson we had for 7 years. I figured we could try an HP because we use them at work. Unfortunately, this HP printer is by far the worst printer I have ever owned. The installation instructions are horrible. It took forever to get it connected to my wifi network and when we did get it connected, it would continually disconnect, go to sleep, would not print and when it did print the quality was horrible. Additionally, when left on, the printer would seem to reset with all the light flashing and the only support provided was "pull the plug". I spent wasted hours trying to get it to work to no avail. And to add insult to injury, unfortunately, the return window (2 WEEKS?!?!?!) has closed so this will end up in the garbage. Had I known Best Buy's return policy is only 14 days, I would have purchased it elsewhere. I just purchased the Epson ET-2800 form Amazon, received it the same day, and it installed and works without issue. Should have stuck with Epson (and Amazon) from the beginning. Just another expensive lesson.

The Geek Squad got me up and running in no time. Haven’t had a minute’s trouble since I started it and the ink and printer heads last a really long time. Very happy with my purchase.

Very easy to use. Don't worry about ink anymore...

Firstly it was hard to figure out how to set it up and use it but at this moment I can be in my bed in other room and make a copy of documents any time so it’s definitely good and useful

Easy install/setup and seems to reliably connect to our router/WIFI. I just got this printer a month ago, so I cannot speak about reliability. Seem good so far.

Only had printer a few weeks and it is great Waiting to see how long ink lasts with use from printing many sheets. Like it’s performance and is quiet when operating.

This is a great product and have had any issue yet. Pretty my resume one it over 100 copies with resume paper!

Greatest printer I've ever owned. Stays connected to internet where my former HP printer continuously dropped off

Excellent ink saving printer. Can print for 2 years without changing ink. Photo printing from mobile phone is easy and the quality is great.

Printing takes FOREVER and a day. It took almost 10 minutes for 3 black and white 1 sided papers to print! I ran out of time on my exam because of this printer! Connectivity sucks as well, the power cord comes loose easily. It is also loud and shakes when in use.

Love this printer!!! It's great behind able to just add ink. Prints amazing photos!!!

First wireless printer and really like how simple and easy this was to hook up and use. Love the app for this printer because it makes it even easier to print.

Love it works well and have had no problems with it.

Grate printer , i love it so far i recomend this printer to any one out there it really worth the money you pay for it.

Finally a wireless/wired printer, scanner, copier, fax that is easy to set up and use. Follow easy directions on your laptop and presto, your done. I would recon this product to everyone.

This thing actually works great. I love the concept of refilling the tanks. Printing is crisp, quiet, and quick. Drivers and networking work every time from all apple and windows devices.

It was delivered quickly, easy set up, and works great!

So far, so good. A bit slower than my previous HP ink jet printer (6960) but looking forward to purported lower ink costs with this one.

We think this printer is exceptional and a very good value. We programed it up to both of our phones and our computers and it has worked every time. Having bottled ink is great!

Prints great pictures , a great printer for home use