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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1697 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the Smart Tank 6001 printer highly for its print quality and ease of use. Many appreciate its overall performance, easy setup, and compact size. However, some customers have reported connectivity issues, while others have noted the printer can be a bit noisy. A few users have also experienced paper jam errors and expressed a desire for bulk scanning functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,697 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Awesome printer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! I was looking to replace my home office printer for a while...I found this one. I love the crisp color details not to mention the money saved on ink cartridges.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a previous HP printer with this one. Very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    No more dry cartridges!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally i dont have to keep throwing money away on new cartridges. 2 years out of the box? Yes please! I also got an additial discount with my Total Membership and $30 off when i recycled my old printer!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am amazed how easy the setup was, this by far is the best plug and play. I really liked the fact ink bottles are non spill and simple to use

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Spinning pinwheel

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if it’s the printer or the HP Smart app, but it wouldn’t connect to WiFi. The app will search for the printer like a champ, it just won’t ever find it. Got tired of watching the spinning pinwheel. Will be returning this tomorrow.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Pickett

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning but so far so good. Was recommended by your staff so I took their advice. Very different from my very old printer. Learning curve for scan pricess

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Get a Brother or Epson.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer August 15. It worked beautifully for about 6 weeks. Our WiFi network changed. Since then, the printer does not connect to the WiFi, the HP app can’t “find” the printer, the printer isn’t even able to make copies for some reason. It’s essentially useless. I have tried to get in touch with HP customer support multiple times over the last week. I cannot get a response from them, even though it’s under warranty. The return window has closed. This was the biggest waste of money. I’ll never buy another HP printer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Nana’s printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer performs well and look at the ink they include! What a deal!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Love this printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer! Exactly what I was looking for. I haven't used enough ink yet, but so far I'm glad to be done with the ink cartridges :). Best Buy made the buying experience very convenient!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer, hard set up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just recently got this printer and it’s great. I wish it was a little bit faster but it’s a lot faster than previous printers I’ve had. The printer was hard to set up because for some reason the HP Smart App was not able to find the printer altough the printer was on. Despite the frustratingly hard set up, I’m happy with it overall so far. Also, don’t be dumb like me and forget to buy printer paper when purchasing this printer. Buy printer paper so you don’t have to go back to the store.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Very good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer, easy to install. Prints faster than I expected. Good coloring when needed. Only problem is setting up Wi-Fi. Had to call support to clear problem. Also downloaded a thorough manual. Shipment had minimal operating instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Finally found the best printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly love this printer! The quality is excellent, it can do two-sided, the ink will last a very long time, compared to me having to replace cartridges on my previous printer constantly. It's a good price for a great printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We finally have a home printer that works! We have only had this a few months and aren't heavy users but for us it's great. MUCH improvement over the old ink jet cartridge printers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is through thier app which made it super easy. Air printing does not work or it doesn’t have it. You need to set up thier app to print.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP 601

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than cartridges. Easy set up ad use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New print technology

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to load ink. Wirelessly connected to 3 desktops and my mobile devices. Little smaller than my previous inkjet printer

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    large ink capacity

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good printer, has alot of ink capacity for many prints and it can print pictures also, so with large ink capacity many pictures can be printed

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    SmartTank 6001 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy the printing quality, but wish it had exterior buttons to use as scanner. Have to use app or computer to set up scanner. Is annoying if have multiple papers to scan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rreview of HP Smart Tank 6001

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been very pleased with the HP printer. Especially nice is the remote feature and the two-sided copying. Just a few minor shortcomings: tricky to turn off if it's been left on for awhile, it's a little difficult to see ink levels, and the initial filling of the ink wells was not explained well - you have to push down very hard to puncture the cap. In general, though, we'd recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy setup. Works great and prints great. I especially like the refill mechanism for the colors.

    I would recommend this to a friend