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Customer reviews

Rating 4.4 out of 5 stars with 1781 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers regard the Smart Tank 6001 printer highly for its print quality and ease of use. Many appreciate its overall performance, easy setup, and compact size. However, some customers have reported connectivity issues, while others have noted the printer can be a bit noisy. A few users have also experienced paper jam errors and expressed a desire for bulk scanning functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,781 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Long-Term Savings and Quality Prints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Smart Tank 6001 is an excellent choice for anyone looking for a reliable, cost-effective printer. The wireless setup is straightforward, and the AI-enabled features make printing and scanning very convenient. The biggest advantage is the cartridge-free design and the inclusion of 3 years of ink, which saves a lot on maintenance costs. Print quality is sharp for both documents and photos, and the supertank system is easy to refill without mess. Overall, a great value for home or small office use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unexpected value!!! GO BUY THIS NOW

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best at home printer I have ever had!! If you are sick of running to the store every year to buy a printer because its cheaper than buying the ink that runs out quickly and dries up if you don't use it all the time then BUY THIS NOW!! I work from home and print documents regularly.. When I first purchased it, I was so impressed with its scanning and app capabilities that I immediately bought an addition one for my step sons mothers house for school work use! I am most shocked my the value the ink well provides. I purchased this over a year ago, use it pretty much daily and the ink is not even half gone yet!! It's not a commercial printer but for a small home office or home printer, this is incredible value.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great printer, terrible pairing process

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works wonderfully once paired to your devices, i have it paired with my laptop and phone. The process of pairing is what makes you want to pull your hair out and took over 2 hours. If you can get passed that the printer is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works perfectly. I like the ink tanks as opposed to cartridges I've had in other printers.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer was easy to set up on the wifi, prints clearly. I am able to print from my computer and iphones.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 5 out of 5 stars

    Perfect Home office printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and very reliable. Still haven't used even half the ink from the initial purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great except I have to reconnect to WiFi on a regular basis.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Never going back to Carts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know these existed. I always had those scammy cart printers that run out after like, 50 colored pages. After five months, I'm still using the same ink that came with my printer, I print a ton of color pages for dnd, so many pdf manuals and pawns, I still have plenty of ink left. Highly recommend if you're tired of paying $60 for overpriced ink carts that run out too fast. Since it's liquid, the printer doesn't know you buy 3rd party, there's a full color set on amazon for $25 when you need a refill.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Trade In Not accepted

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Printer seems to work just fine, but I will tell you after 20 years Best Buy has lost my business. The trade in coupon of 30 towards your next printer that is featured (I recycled my HP Envy to purchase the HP Smart Tank 6001) was not honored. Best Buy in Portage MI refused the use of the coupon and when I called to find out why, I was conveniently hung up on 4 seperate times. When I called the main best buy number, the same thing happened. If I wasn't in need of this printer for prepping for my daughters Confirmation, I would return it immediatly and buy directly from HP. You can bet I will be buying all my future purchases directly and not from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    A few things I would like changed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to 100% love this printer and I do like it but…I don’t like that you can’t print multiple pictures on one page. You are limited to one item and it’s sad because you can adjust size and orientation of photo but you can’t add multiple which is a real downside. The printer is great on ink, you are not spending a weeks pay to print anymore, so that is good. The quality is good but on my other HP printer the quality was great but again you are only paying a fraction of what you did on ink. So all and all for everyday printing it’s great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Nice Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally broke down and got a printer. Easy setup, prints and copies great!!! It’s been used quite a bit…my daughter is doing ‘virtual’ classes so prints a few things :) The printer is in the basement, my office is upstairs - no issues printing. Love that I can print from the laptop and from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Ink tank based printers are the future!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great printer. I love that it comes with "2-years" of ink out of the box, and replacement ink is super cheap compared to cartridge based printers. The initial purchase price is higher, but the amount you will save with the ink bottles compared to cartridges will more than pay for itself. I purchased 2 units for my business and was so impressed, I recently replaced my home printer with this same unit. The only downside is the HP Smart App that is recommended by HP for initial configuration. For some reason HP only allows the app to be downloaded through the Microsoft Store but my office computers are locked down so the Microsoft Store is not an option. I managed to download the app on my personal laptop and with some computer skills managed to transfer it to a flash drive and install on said officer computers. I must say, alternative manual method for initial configuration is time intensive so I highly recommend the streamlined HP Smart App if possible. Said restrictions on the app and the laborious manual method are the only reason i deducted 1 star overall and 2 stars on the "ease of use" rating.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    HP printer jnstall issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biught printer from Best Buy as ae have had good experiences w/ them. Got printerhom , unpacked and tried to start. Printer powered up fine and printed demo sheets; but could not get it to find WiFi. Called Best Buy and the best they could do is "bring itback to store". Not a god option for us as we have mobility issues - walkers et al. They then offered a home tech appt for$125. We took it for 4 days later. Techs arrived ontime and spent next hour getting printer to hook up to WiFi and print. It hasbeen working fine once online. Best Buy and HP are favorite vendors of computers, etc and will remain so. I do not know why difficulty w/ this printer- but am a computer nerd . Will no better next time.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Love the ink supply!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer especially for the refillable tank ink system. My previous printer I was using instant ink but received a cartridge that couldn’t be read by instant ink and wouldn’t print. So far I’m happy with this printer but sometimes since it’s hooked to WiFi only documents don’t print and I don’t see an error message . Print quality is good for my home printing purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Two Years of Included Ink - Not So Much!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this printer to start using bottled ink with the thought that it would be less expensive than traditional ink. The printer information indicates that it has up to two years of ink included. I've had only one color print job of about 50 labels and the same number of invitations that were not full color and about a third of the ink has been used...so two years seems highly unlikely! I do like the footprint and it was very easy to set up so only 4 of five stars!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the smart tank is great. I no longer have to worry about print cartridges and availability. print quality and speed is very good. the color photos that I printed were excellent. Installation was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    High Quality printing at a reasonable price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality printing at a reasonable price! We use this printer in our real estate business and have been very happy with the speed and quality of print as well as how long the ink lasts! The only issue we have had is getting it back online if WiFi drops or it gets kicked off. Once you understand how to re-connect it you’re fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 5 out of 5 stars

    Love this printer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP printer has been working great! Much easier to use in regards to the ink. Less waste. It connected easy to my wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 4 out of 5 stars

    HP Smart Tank

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, prints consistent and smooth. Really like the wireless print capability! Use it for home, work and school.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    A new printer for us!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how easy this was to set up. The ink went easily into the tanks from the bottle. Easy to connect to the internet/wifi. The print quality is great.

    I would recommend this to a friend