Customer Ratings & Reviews

My first printer purchased was defective, but BB exchanged it easily. Set up was pretty easy. The ink system is liquid versus cartridge, but very good long term as no refills all the time with $$$$ cartridges that begin to phase out and go up in price.

Great Printer best Tank Printer on the market today

I Love this printer, it prints beautifully and the ink last a long time.

Small smooth running printer. Nice size amonut of ink.

Great printer, wish I would of bought sooner. Would buy again, if needed.

I especially like have the printer tanks instead of the cartridges that dry out. Overall more economical. This printer is easy to use once it’s set up & perfect for home & small business use. Colors look real too!

1st printer lasted about 2 months (false pen missing and false low ink, then it stopped picking paper and made odd noises). Pinter only had about 200 pages. Figured we all have bad days, but sadly hp didn’t impress me with their service. Hp chat gave false information and sent me to hp sites with 404 errors and/or the wrong printer information. Called hp (was on hold and disconnected multiple times leading to over an hour of phone time). Took hp a month to supply a replacement. 2nd printer was difficult to set up (HP Smart Print issues). 2nd printer lasted about 4 months (false pen missing and false low ink). Massive air in tubes. I asked HP and they shared my 1 yr warranty is tied to the original purchase date (so I didn’t have much warranty left). I didn’t want to try a 3rd. HP said they would refund my purchase. It has now been over a month and hp still has not refunded my purchase (keep getting the run-around and now they want to give me a reduced refund). Note for both printer failures (contacting service) I was disconnected multiple times (3 times during one call). I’ve noted for many months to hp they have phone issues and I’ve used land-line and cell lines to call (still get disconnected). I also had over 8 emails unanswered (finally starting to reply, but not resolving the issue). HP said they archived my case as I wasn’t responsive enough. I wanted a refund so I could buy a printer to print and not wait a month for a replacement (I need to print shipping labels). If they were timely and supportive, I’d be printing. Very sad hp doesn’t support their service people to resolve issues (I keep getting forwarded).

I love this printer! East to set Ip and sync with my various devices, it’s easily prints double-sided and the print quality is outstanding! The cherry on top is no more addition printing costs. (I was using the HP monthly auto pr auto print) This is overall a great money saving investment. I highly recommend this purchase!

I’ve had this printer for a couple of months now and it’s been great for me. I like to print pictures that I have taken and it works really great. The quality is great and the color is unbelievable. The ink that they give you is amazing so you don’t have too buy it. It is very easy to set up if I can do it anyone can.

Once you get it connected to the wifi, printing is great. Now, getting it connected to the wifi is difficult, and will randomly disconnect. The instructions to connect to wifi are hard to find and not easy to understand. Wish i had returned this - need something printed and can't get connected -and of course, none of the troubleshooting steps include anything about a problem with the printer, it must be your network or router! Doing a restore of the wifi setup now which takes 2 hours. This is ridiculous!

The new models of HP printers with ink tanks are great. The setup was simple and timeless. The printer works prints beautifully like every HP printer I have owned before. The 2 years work of ink will be nice to have and not have to replace ink cartridges anymore.

Easy to set up, ink tanks last much longer, small space

Works good, but gies into some kind of error mode from time to time, where all the lights and screen start flashing continously. Only way we've found to correct this is to unplug it and plug it back in to reset it. But it happens again and again.

This printer is good when it works. Print quality is good for B/W and okay for color. A little slow in regards to starting up and print speed (both B/W and color). The only reason I’m giving it two stars is for the ink tanks as ink tanks are great for saving money on expensive cartridges. The major issue is I’ve had this printer less than a week and have already had to unplug it from the wall to reset it 4 times due to connectivity issues or getting the “all lights flashing” error for no reason (able to print once or twice), then the next day or so, it will give the error and say the printer is “unavailable”. I will be returning this one.

I purchased this printer 4 months ago. It was easy to install on my wifi. It seems cheaply made but it runs perfectly. I usually print from my Android ver. B.15 phone and never have I had a problem. It runs perfectly with my ancient laptop, too. Ink usage is more than satisfactory.

We have enjoyed this printer so far! At least we have been able to connect it to my husband’s laptop! That was a must when we bought it. The print has been clear and colors also. I say-so far so good!

Love my printer has dine a fantastic job. Javent needed any ink

Used this printer for 2 mo. It has worked as planned every time.

So far it is working like a charm. No issues, no complaints, we are very happy with our purchase.

Set up easily and working well. No problems to date