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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1697 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers regard the Smart Tank 6001 printer highly for its print quality and ease of use. Many appreciate its overall performance, easy setup, and compact size. However, some customers have reported connectivity issues, while others have noted the printer can be a bit noisy. A few users have also experienced paper jam errors and expressed a desire for bulk scanning functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,697 reviews
  • Rated 1 out of 5 stars

    Avoid the HP Tank 6001

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avoid the HP Tank 6001 – Very Disappointing Experience I strongly advise against buying the HP Tank 6001 printer. It has caused me constant frustration with repeated printing issues — it freezes, doesn’t print, and I often had to restart it just to get a single job done. Worse than the product itself is HP’s customer support. The assistance is extremely poor. They expect the customer to go through a long list of technical tests, essentially acting as their technician. For someone without technical skills or for older users, this is completely unreasonable. I bought the printer, and within just five months it started malfunctioning. I contacted support and spoke with three different representatives, but my problem was never resolved. After wasting hours of my time and dealing with unnecessary stress, I gave up, threw the printer away, and took the loss. It was a waste of time, money, and energy. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best choice for our needs. It has an app that allows me to fax, scan and print from my phone. So convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Smart Tank Printer 6000 series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been a great printer. I love that I won’t have to buy printer cartridges. The ink is so easy to install.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are experiencing some difficulty. It messages a paper jam that does not exist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is good by for the price but when trying to print from phone it take a long to me I had to turn off and turn back on. My daughter uses it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best printer l have ever owned! Uses much less ink for all my needs! Jay helped me with that. Thanks to him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy simple and does everything in one package.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Love the new tank features and paper feed ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the printer. Needed a little help with the new one but, service person very helpful and a gentleman

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Smart Tank 6001 good printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. I took a bit to getting it hooked up. Now it's up & running. Happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Smart Tank 6001

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer/scanner/copier is an upgrade to my old HP printer/scanner/copier bought 10 years ago and I am fully satisfied with its overall quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp 7300 smart tank is better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a bit more $, I should have bought the 7300 model with the document feeder for scanning and copying

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been able to set the printer up. I believe I received a defective printer because I was unable to connect it to my WiFi. Printer has no Ethernet port or USB so it has been returned. I am very computer savvy so this issue was not caused by my error.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Smart tank

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok is funcional and the smart tank is very good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The set up on network was a bit of a struggle but it has been fine ever since.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No more cartridges!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great gift for my mother, better than the carriage printer!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Woks well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear prints no more cartridges pretty good printer so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer HP Smart tank 6000 series

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product keeps disconnecting from blue tooth. Love the refill process and products

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    speed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slow moving the paper, so if you are in a hurry, you need to wait

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer and the best thing is that the ink won't cost you a mortgage payment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP PRINTER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our home office and wow all the printing that it can do and plenty of ink left for alot more printing.

    I would recommend this to a friend