Customer Ratings & Reviews
- Model:
- SMART TANK 7001/28B49A#B1H
- SKU:
- 12235435
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers have good things to say about the product's excellent print quality, ease of use, and straightforward setup. They also appreciate its overall performance, minimal noise level, and compact size. However, some customers have expressed concerns regarding the paper tray's ease of access, the product's price, and occasional connectivity issues.
This summary was generated by AI based on customer reviews.
Ejo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only begun to use my new printer. So far, I am pleased with it's performance.
I would recommend this to a friendMy first and best experience with liquid inks!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy printing & scanning from my samsung phone and the connection is perfect.
I would recommend this to a friendInk saver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my husband to save on ink cartridges.
I would recommend this to a friend- Pros mentioned:Print quality
Hp smart printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love saving money on the hp ink. Tgis HP 7001 hp smart printer ink is suppose to last 2 years. I had geek squad to come and install the printer with the fancy ink. Plus, teach me how to run it off my Apple devices.
I would recommend this to a friend Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product with great price value. I recommend
I would recommend this to a friend- Cons mentioned:Paper tray
fairly good value for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay. It's a little clunky changing the size of the paper tray. But it does print and scan. Which is what I need
I would recommend this to a friend Serves it's purpose
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only drawback is you can't feed for copies. At the price you should be able to.
I would recommend this to a friendInkjet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of HP's best printers on the market. You won't be disappointed.
I would recommend this to a friendLarge Tank
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HP is my printer by choice I just love the large tank
I would recommend this to a friendHP Printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and set up was perfect. Printer is very fast making copies
I would recommend this to a friendGood printer for the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up and prints very fast for an inkjet printer.
I would recommend this to a friendConstantly goes to sleep and won't wake back up.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this with high expectations and it turned out to be a horrible purchase and I returned it. First, it wouldn't set up and connect to wifi with any of 3 iphones and ipads that I tried. I have great wireless coverage in my office and I have no less than 15 other wifi devices here with no issues -- but this printer would not connect. I added another wifi access point and finally managed to get it connected using a windows laptop. I thought I was in the clear now -- but this device goes to sleep after a few minutes and won't respond. Pull up the HP Smart app on my phone, the printer status is offline. Press various buttons on the control panel, no response. I had to turn it on and off to get it to come back online just so I could print, and then it would go back to sleep mode and not wake up. This was a nightmare purchase so I returned it. I went with the epson tank printer and it has been a dream in comparison.
No, I would not recommend this to a friendExcellent printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving this printer. Don't have to deal with cartridges anymore.
I would recommend this to a friendHP Smart Tank 7001 Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the smart tank feature cause we don’t print that often.
I would recommend this to a friendGreat printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AWSOME great printer for not having to buy ink cartridges
I would recommend this to a friendim happy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was a bit difficult, but after that its easy
I would recommend this to a friendExcellent product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. High quality. Elegant and reliable.
I would recommend this to a friend- Pros mentioned:Print quality
Great quality and speed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had replaced my old tank printer with a cheap cartridge printer. Big mistake! I am very happy with the quality of prints and speed of this printer for my small business.
I would recommend this to a friend HP Smart Tank 7000
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Convenient-easy two sided printing. Saves on paper.
I would recommend this to a friend- Cons mentioned:Paper tray
Do not buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super hard to set up. Constantly says there are paper jams when there are none. Had a firmware problem that took 2 hrs to fix
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Steve.
I’m sorry to hear you’ve encountered such difficulty with your printer. I can easily understand why a difficult setup process, contradictory paper-jam error messages and firmware problem would add up to dreadful start to ownership. I want to help you remedy what you can and get the most from the device going forward, so I hope the resources below will guide you to that end.
Regarding paper jam messages, as you’ve unfortunately discovered, sometimes these can be real or false, meaning the printer can report an error when there is no jammed paper. I recommend referencing the steps in this document to troubleshoot real as well as false paper jams:
- support.hp.com/us-en/document/ish_4513493-4037390-16
For more help solving problems, or to learn more about your printer and all its features, you can find user manuals, how-to documents, troubleshooting guides and software updates on our support site here:
- support.hp.com/us-en/product/hp-smart-tank-7000-series/2100178735
If you need further assistance, we're here for support. Please contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support