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Customer reviews

Rating 4.3 out of 5 stars with 342 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers have good things to say about the product's excellent print quality, ease of use, and straightforward setup. They also appreciate its overall performance, minimal noise level, and compact size. However, some customers have expressed concerns regarding the paper tray's ease of access, the product's price, and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 342 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast printing, excellent quality. Tanks last a long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an older HP model, we went with the newer ink bottle fillers for longer print life. The printer does the job efficiently, I can't say yet how well it prints photos.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Manager

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Printer Recommend this printer to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Hp printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything I need it to do and great on ink.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cool printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Easy to use. No complaints at this time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality printer for small business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and user friendly. Gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Smart Tank

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer! I’m glad we purchased it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BS info

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, my laptop needs updated to use, I was in store having laptop checked and I asked would it work together. Was told YES It was NO.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works was so perfectly. I love it so much

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Great as a printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to connect and set up. Printing is very easy with excellent print quality. Difficulty scanning documents. Sometimes it just won't connect.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HP Smart Tank 7001

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think most of my issues stem from connection to wifi. I have given up and use a cord from the printer to the laptop to make sure that the printing job is completed without mishaps. It does the job, but requires patience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect WFH printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my old HP smart printer. Like many other professionals, my wife and I have a hybrid work schedule and a printer that would be used easily at home was important. The HP Smart Tank 7001 was the perfect option for my needs.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Whatever happened to HP quality and customer care?

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 5 months and maybe 200 pages printed. Power failure. Hp tech support spent 2 hrs having me do the same thing over and over again. Took over 2 weeks for replacement. So, if you depend on printer for a job, beware!!!

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 1 out of 5 stars

    Broke After A Few Months

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it a few months at most after waiting to set it up, got a paper jam, carefully cleared it and now it makes a loud noise when printing. It sounds like the carriage continues to keep going after the job is done. This happened within 24 hours of cancelling extended coverage with Best Buy. I basically threw away over $300 bucks. There was no reason for the jam on my end. Huge disappointment.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the “endless” ink

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far,this printer has been great. No pesky cartridges. On 2 occasions I had to unplug and restart. That was a bit annoying but got it to work again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer with large capacity ink storage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time with the large capacity ink storage printer. Windows for ink levels make it very easy to know when to add. But with so much ink your adding way less often. Printing, scanning and copying all great. Totally recommend this printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for a great value. Only drawback was the app setup. After several hiccups and restarts I was able to get it to work flawlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Printer Ever

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer The ink last forever and nothing ever comes out smudged

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP Smart Tank 7000

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is extremely difficult to set up An HP technician took 2+hours to set up- not to mention the bill for services that cost more than the printer! It does not come with a USB cord needed for the initial set up (in my case) The printer works very well once you get it connected to the computer

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Freedom

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer and frees you from the dreaded tri-color cartridges. Oddly, it comes with a year’s supply of ink (under normal usage), yet the marketing folks started sending me refill emails two days after I bought it.

    I would recommend this to a friend