Customer Ratings & Reviews
- Model:
- SMART TANK 7001/28B49A#B1H
- SKU:
- 12235435
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers have good things to say about the product's excellent print quality, ease of use, and straightforward setup. They also appreciate its overall performance, minimal noise level, and compact size. However, some customers have expressed concerns regarding the paper tray's ease of access, the product's price, and occasional connectivity issues.
This summary was generated by AI based on customer reviews.
President
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Useful, ink cartridges that can be refilled. Our High School Journalism and boradcasting teachers will profit for their projects .
I would recommend this to a friendExpensive Printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is working perfectly. I cannot ask anymore of this machine. I will wait to see if the tank lasts as long as advertised.
I would recommend this to a friendDon't Buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For an all in one printer this sucsks. You need a mobile subscription to fax and it be online, and the computer takes a while to find it. I am returning.
No, I would not recommend this to a friendPerforms well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues. Performs as advertised. Really like the Supertank ink feature.
I would recommend this to a friendLots of ink
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer. I just love the ink is big and better
I would recommend this to a friendNew printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got your just based on online reviews and best thing ive had in years.
I would recommend this to a friendSmart Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should have bought a long time ago. Buy it, you will not be disappointed.
I would recommend this to a friendGreat choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Works better than any other printer we have had in theast
I would recommend this to a friendNot user friendly
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've hated this thing since the day I bought it and wish I had returned it. First, this printer is ridiculously complicated to set up and use. The setup process kept failing. The required HP software is buggy. You can't use the printer software without being logged into an HP account. You cannot scan documents without being logged into an HP account. The HP software keeps thinking the printer is offline when it isn't. The buttons and screen on the printer are pretty much worthless. Everything has to be done through the PC or mobile app. My printer is not dispensing magenta ink. I don't know why. There are no errors. I tried using the HP software to clean the printhead. It keeps displaying an error that there is a print job in progress. I reset the printer to factory defaults. Same thing. Because the printer is "smart" and there are no printhead errors the only way to access the printhead to check it was to unplug the printer while it is doing its startup checks. I have magenta ink sitting on the printhead yet it is not printing.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Austin.
I’m sorry you’ve had such a dreadful time with your printer. Your exasperation comes as no surprise, considering you’ve endured a troubling setup process, software difficulty and the inability to print magenta ink. I want to help you out of this dilemma. I hope the resources I’ve listed below guide you to that end.
I recommend that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Great Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it works great and at a fair price for a wireless smart tank printer.
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good, glad I got the smart tank and not the regular ink cartridge one
I would recommend this to a friend- Cons mentioned:Price
Overpriced product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a very nice printer, but way too expensive for my purposes. The only reason I purchased it was that no other printers were in stock. I returned within 14 days.
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Not worth money & time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money & your time took me almost 4 hours to print 1 page & never again would I buy this I returned after 5 hours and of it being difficult to connect to my laptop let alone my phone & print, this printer is a major headache
No, I would not recommend this to a friend HP Smart Tank
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m having issues with this printer, still trying to get it working with my WiFi
I would recommend this to a friendGreat to use for sublimation only!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great so far and picture quality looks great and super easy to use for sublimation
I would recommend this to a friendNot Bad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good printer at this price but it could be better as epson… epson photo print is better…
No, I would not recommend this to a friend- Pros mentioned:Print quality
Good, economical printer, scanner, copier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good printer, scanner, copier. The real selling point is that it is very thrifty on ink cost. Set up is fairly simple too
I would recommend this to a friend It’s a great printer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer works better than my previous printer!
I would recommend this to a friendBIG WASTE OF MONEY!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All I can say is that I hope I don’t have to give it any stars. I had this printer for two years. Only used it less than ten times. Never liked the quality of the prints, and mostly used it when printing out the test page to see if I could get a better print. I thought I’d try it again, and now it says I’m out off paper. Well I’m not,and have been trying everything I can to get it to work for two days. The warranty is up, and now you have to pay HP for answers. No thank you. I will never use Hp for a printer again.
No, I would not recommend this to a friendPrinter
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use.able to match all phones and computer easily
I would recommend this to a friend