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Customer Ratings & Reviews

$429.89

Customer reviews

Rating 4.3 out of 5 stars with 342 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers have good things to say about the product's excellent print quality, ease of use, and straightforward setup. They also appreciate its overall performance, minimal noise level, and compact size. However, some customers have expressed concerns regarding the paper tray's ease of access, the product's price, and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 342 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Affordable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable when it come to the ink. One ink bottkw is enough to fill the tank

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Quite nice....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good product. It's fast and prints quite quickly. It's a joy to have.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP Tank Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Good 2-sided print quality at reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, super easy to use, lots of features, and mobile fax is a plus !

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, print quality is great. Love the ink bottle method better than before.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. I don't have to worry about changing ink cartridges. Prints are great.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    I'm done with HP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was complicated. Connecting to wireless was a headache. It also had trouble connecting to wireless internet network if I also had bluetooth turned on for my wireless speakers). Wouldn't stay connected for more than 20 minutes and I had to keep resetting or "forgetting" printer, then restarting the connection setup in the HP "not" Smart program/app. There's no standby mode for this printer, so you can't just print something from another room or when you're not at home/office (which is supposedly a new highlighted HP smart feature). You have to go to the printer every time to turn it back on and wait to see if it can find the wireless network. By end of 2nd day of trials, it just stopped printing from other devices altogether... it would make a "prepping" sound as if it received a document to be printed, but then never actually printed. Start of 3rd day, it wouldn't even copy what was already on the scanning bed. Packed it up and took it back. Paid too much money for this to be such a big headache.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print quality is great and print time is quick. Recommend this printer to all user levels. Great addition to a home office.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Will buy another

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely pleased with our purchase. Ease of setup and printer operation is top notch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer; TERRIBLE instructions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Schedule installation with the Geek Squad!! Even if you are an IT Pro! Spent several hours, (yes, I did read what passes for instruction) before DJ arrived and it took him an hour! The printer is good but HP dropped the ball on the instructions!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    It's just so so

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best attribute is the color quality of printed pages but I would say that would be just about it. It's not horrible but not mind blowing now it's easy to use copy feature is a plus as well as it being wireless print quality needs improvement.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived early and as described, was a little confusing to setup but once we figured it out it's been working great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Another excellent purchase from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person was excellent. Answered all questions without hesitation and clarity. LOOOOOVE MY NEW PRINTER!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good printer, easily replacement for an older Hp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. East to install, nice not to worry about small ink supply.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP PRINTER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP SMART TANK 7001 IS A GREAT ,EAST TO USE, VERY DEPENDABLE PRINTER. LOVE IT !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer at a good deal, does the job, the jury is out there about reliability

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup works great. I have printed over 250 pages ink is still almost full

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer we always will get this from them

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and clarity is so wonderful, colors are so vivid and alive.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this printer is a whiz bang. Possibly the best one i ever owned.

    I would recommend this to a friend