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Customer reviews

Rating 4.4 out of 5 stars with 1873 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers express satisfaction with the Smart Tank 7602 printer's very good print quality and ease of use. Many also appreciate its overall performance and fast, easy setup. Additional benefits include a quiet operation, reliable connectivity, and a size suitable for desk placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,873 reviews
  • Rated 4 out of 5 stars

    Warrantee started before a month before purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first unit would not go through it's startup, so I couldn't install the print heads. I question it being a fresh unit from the factory. The warrantee showed it started over a month before I bought. The second works as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped by Santa Maria store manager to set up printer. Everything worked excellent. Very happy with purchase and with help with set up. Strongly recommend Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Print improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hp 7602 printer is definitely an improvement in print clarity compared to my Epson 4720. If the ink lasts as long as advertised then it is a cost improvement also. On the down side, this printer is noticeably slower to print, especially when the process include printing on both sides of the page. It also takes a bit longer to turn on and get ready. I was aware of these conditions prior to purchase and chose this printer due to it's overall performance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good looking and Hard Working Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sleek design, the quiet performance, the quick printing, and the value for ink with the tank. The double sided and printing remotely from my phones are features that are extremely useful.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good upgrade printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this printer to replace the old school cartridge printer. So far after just a couple months this is a great printer. The ease of filling and just topping off of ink is great. The print quality is just as good as the old printer. The price was a little expensive for anyone on a tight budget.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer replaced our previous Epson printer. Nothing fancy about this printer it works.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased it and use it a couple of times and it has been fantastic! Bought it when it was on sale, and it is worth every penny so far!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Fantastic printer!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic printer!! Quick printing speeds. The photos it prints are amazing! The interface is great and the setup is a breeze. Can’t say enough good things about it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP Smart Tank 7602

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really have been needing a home printer and the HP Smart Tank 7602 has blew our expectations out of the water! From the ease of access to the ease of filling the ink, top to bottom best printer we have owned.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Perfect printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my point of view this printer works perfectly. I could be in the toilet once it’s on I can print . Setting up was no problem, properly instructed how to set it up with the barcode. I haven’t tried the fax yet hopefully no problem also. I will definitely recommend it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use printer and is compatable my hp desk top computer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    secretary

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works as fine. Color and quality are good. Speed is better than expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we like it , was easy to set up ,easy to fill ink containers . Mainly printed emails etc haven’t tried doing greeting cards yet .

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Pretty much great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase I was very pleased with the quality of the product and the service

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Printer is horrible. It constanly giving a message that there is a paper jam, you cant send a docume t from your phone to print, it had to be sent through s website to print. If there is a servive issue HP requires a charge that you have to pay even for a brand new printer. The alignment is crooked no matter how many time i have to realign it. Just a very poor unreliable product…… i do not recomend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good color copier for "small home office" useage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it a month but, so far, so good. Use it for home office. Pleased that the ink levels haven't dropped much at all. I like that you don't have all those plastic ink cartridges to throw away. Can't attest to ease of installation (wireless) because I had someone else install it for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Awesome Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the better printers I've had over the years. Would give it a 5 star but the print speed was just a tad bit underwhelming. Still, it's a pretty nice printer and all the functions you get for the price is definitely worth it. It's also pretty compact too so there's not too much to worry about as far as sizing goes.Overall, I'd say if you're looking for a printer that gets your money's worth, then this is pretty much it. Like I said though, print speed is a bit on the slower end in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing. It is fast reliable and easy. The app is very helpful. I couldn’t be more pleased with my purchase of the HP printer I just purchased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointed with Best Buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the printer. Had an issue with the paper loading, but the HP tool fixed it. What I didn’t like was I bought a different HP printer from Best Buy that wouldn’t work at all. I had to pay another install fee for both. Evan though the first one wouldn’t work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great HP printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve only had the printer for a month or so, but it is by far a much better quality than any other printer we’ve had. I believe the ink bottles are easy to install as well as the entire set up of the printer. Would recommend to friends and family.

    I would recommend this to a friend