Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$469.89

Customer reviews

Rating 4.4 out of 5 stars with 1873 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
87%would recommend to a friend

Customers are saying

Customers express satisfaction with the Smart Tank 7602 printer's very good print quality and ease of use. Many also appreciate its overall performance and fast, easy setup. Additional benefits include a quiet operation, reliable connectivity, and a size suitable for desk placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,873 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Printer HP Smart Tank 7602

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer, has the capacity to perform different kind of task, printing, scanning, copy, double side printing, great device!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Scanner Feeder Issues

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer. Holds a lot of ink. Worth every penny so far. My only issue is having to download the app to operate and the Scanner feed is horrible. System errors always happening

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP Nailed it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Canon printer would not hold a connection and drank ink like an alcoholic. This new printer is great and I don’t have anything bad to say about it. Filling the tanks was a flawless process and I was certain there was going to be a spill, so I had paper towels ready. I could have filled them blindfolded, it was super easy. It prints fast enough and I have also printed some photographs that look like good. I have also sent a 42 page fax as well and you really cannot beat the fact it comes with so much ink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up and connect with my computer....I was able to put the ink... Very good and quick connectivity with my phone and computer...Very good product..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most Convenient Printer I’ve ever owned!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very efficient printer. Easy to use and easy to add ink anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Run Hitter

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of all the printers I have had, this version of HP is the best. It comes up quickly, it is very easy to get online and connect to my wifi. And last, the folks at Best Buy were the most knowledgeable and helpful when I got conflicted about what to buy for a new printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Smart Tank 7602 Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer during a Black Friday sale at Best Buy and the HP representative that walked me through how this printer works and determining if it would need my printing needs was very helpful, knowledgeable, and professional. I would highly recommend this printer!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Review HP Smart Tank 7602 All in One

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer install easy & works well from Win10 computers, Android phone & Apple iPad. Print, Scan-Print, Scan to PDF, Copy color & B&W worked well. Sadly, there were no instructions included to setup the Fax & wants an HP login to get the info. This disappointed me & I still haven't set that up. Online instructions referenced some sort of 2-wire fax cable that wasn't included either, which has also delayed setup of the Fax function. Not a 5 without the Fax setup as that's part of all-in-one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr Austin Kilbourn

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink printer is just a perfect for our new laptop. Great addition and price. Also i met the rep for hp. Very good product. Thank You. Excellent service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP printer is great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love HP products. this printer is great, so glad you carry it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Amazing printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer so far has outdone every printer that I have had. As a graphic designer, this printer makes it a lot easier when printing. Love the double sided print as well. Very easy to set up and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the HP SMART 7602 PRINTER

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer & scanner with small footprint-very easy to setup

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good, but could be so much user friendly.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like having to use the app in order to use the printer. It is connected to my laptop. Regular printing works fine, but to scan or copy, one has to use the app. It is just another step and shouldn't be necessary. The ink seems to last longer than the ink cartridges. I have only had the printer a few months, so I haven't had to replace the ink. Replacing the ink was the easiest thing so far. Also, this printer jams ALOT. The paper tray is weird.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    BEST Printer ever!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer I have ever owned. Great color, easy to set-up, easy to use. I love this printer and plan to stick with the HP family of products.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Home/Small Office LaserJet

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this a few months ago and really like this printer. It replaced an older HP (B&W only) model and is so much quieter. Print speed in color is good, and I have had 0 jams or issues with it under moderate use, including duplex printing, which it does quite nicely. When powered on, there is a continuous light, which some have mentioned is annoying if the printer is in a bedroom. I have the printer on a 7pm to 7am power off/sleep schedule in my office, so this is easy to work around. Ink levels show almost completely full still, so that‘s great!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Brand new and doesn’t always work.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice.. but for some reason it just stops printing in the middle of the print session and it will not print anything else until I turn it off and back on. It’s brand new. I’ve only had it a month and only used it 5 times. Very weird and considering getting my money back but it’s too much trouble and I need a printer for my children’s homeschool. Overall, if it would work properly, I’d give it 5 stars. I like everything else about it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Beautiful printer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is perfect for pictures document and everything/ we recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP all in one printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this printer we bought one for our house a year or so ago and with my wife Grandma moving to town we decided to put one at her house. This makes things so easy for us instead of running back and forth. The renter always does the job no matter what you doing.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. It was very easy to set up. I have been very pleased with the quality and speed of this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Love this printer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP Printer was easy to install and has great, clear copies. It is so much faster than the printer it replaced. I run hundreds of copies a month so I’m looking forward to ink replacement.

    I would recommend this to a friend