Customer Ratings & Reviews

The only reason I didn’t give this printer a 5 is because of the limited use to date. It has performed flawlessly so far. I would recommend it.

The device was easy to setup and connect to the network. Print quality and speed is good.

The product is incredible; the ink doesn't run out quickly. I've been using it for over 6 months and I print more than 100 pages a day. The quality and speed are impressive. I recommend it 100%.

I appreciate the economy of smart tank ink, I had several issues with it going off line and had called helpline , issue resolved then occurred again several times , especially when I got a new laptop, could not print , I found that I need to clear all WiFi network info and start again, now working well, helpline person told me I had to manually write in smart tank , , something about the drivers on new Chromebook, printer itself works well and easy to use

The quality of the printer is good, the image and colors are vibrant. The one thing I have had trouble with is that I have had to reset it twice already because the Bluetooth keeps turning off. Fortunately it seems to be a short process so I am ok with it so far. I have had this printer for almost a month.

Replaced and Epson eco tank printer that guit printing blue. Quality of the print on the HP much superior than Epson. Easy to set up. Won't work with older windows software.

User friendly. print quality is amazing and lightweight

Excellent printer, prints well, very quickly, everything is fine.

I had a printer for 15 years....why i. The world did i wait so long to replace....this printer is awesome. So simple to set up so easy to use.

I love this printer! I'm currently in school and the amount if printing I do is insane. With my old printer, I was buying new cartridges every 3ish weeks. With this I am still on the original ink that came with the printer. My last printer finally died (after months of sounding like it would go at anytime) in October of 2023. It is now July 2024 and the ink cartridges are still at least 90% full. A lot of my homework involves printing legal documents and notes that can easily be 50-100 pages per document. I have never been able to do this much printing on the original cartridges. I couldn't do it on the XL cartridges that I used to buy either. This was by far the most I have ever spent on a printer in my life and it is worth every penny. It was also much easier to set up with all of our devices and the network. I like that it holds way more paper than any of my old ones did. It will fit about 1/3 of a ream at a time.

Great printer! The setup was super easy and it works with relative ease.

Printer does exactly what I need. Set up was very easy and filling the ink tanks are simple.

, very Easy installation Great and easy to use, wonderful

I love this tank printer!! it seems to go off-line a lot. Other than that, it prints, very clear and vibrant colors. Easy set up. And ready to go!! Just love it.

Not difficult to set up. Took about 30 minutes. Probably overpriced for what you get, but the next model down was only a bit less after I traded in my old printer for a credit. I do like the printer ink reservoirs. So much less waste. The bottles are recyclable. The bottles are one full fill of the printer. Not sure how it will go when you have to add more ink. I would probably just wait until a reservoir is completely empty before trying to fill it again. I think it would be a bit messy otherwise. The printer is fast. I use it on wireless alone. AirPrint works great with all my Apple devices. Easy to connect to windows 10 and 11. I used the app to set it up on all the devices. Do not sign in to the app before setting up! Skip that step. This took me to a dead end about printer ink and I had to log out of the app before continuing. It does not do duplex scanning, but how often would I use that anyway? I have a canon scanner for that. My old printer kept running out of paper all the time. This one holds three times as much. Big paper tray. Love that. Print quality is good. Not great. Not artist quality. Business quality. I think it depends on the paper quality as well. I use cheap copy paper. My old printer had 6 ink tanks with gray and two blacks and the colors were a bit better. The app also shows how much paper is left… that is cool. I took away one star for the price, lack of duplex scanning and the print quality.

First of all, I absolutely loved my previous HP printer for many years. My new HP - Smart Tank 7602 Wireless AI-Enabled, etc. with 3 Years of Ink Included - Dark Surf Blue is amazing!

The printer is pricey. But ink is cheap and there is plenty of it. For decades printers where cheap but ink was expensive. Example: HP 8710 pro was $160 and ink was $130 HP ink and not able to use off brand ink very well whithout messing up printer forever and only lasting around 2,000 pages. This printer: HP Smart tank 7602 is $450 and ink is only $65 for HP ink and you can use anybody's ink Black 32XL and 31/CMY ink for as low as $20 and lasts 8,000 pages. So Buying a 8710 Pro with enough ink for 8,000 pages would cost $680 and to buy HP Smart Tank 7602 with ink for 8,000 pages would cost $450. So you save $230 after printing 8,000 pages with HP 8710 Pro. Now I admit that is using there projected amount of ink used for 8,000 pages but you get the idea, that estimate is for 2 years of ink for each printer. So in a 2 year time frame you are saving approximatly $230. After that ink is cheap for another 2 years. Sounds like a win-win to me!!!!

I gave it 4 stars because I haven't had it very long. So far set up went fairly easily, for the most part the instructions were easy to follow. I am able to print from my phone and my laptop. It prints faster than my old HP.

I'd give it a five star, but I think it was too expensive. Too bad I can't give 4.5 stars. I like the printer so far. The set-up wasn't too bad at all, and it is pretty fast. I like the quality of the prints. It has a lot of features that I'll probably never use, because the older I get, the more the technology leaves me scratching my head. Lol!

Needed a new printer. Decided on this bad boy! Was very easy to set up and 2 years of ink included. Was a no brainer. Price was good at $329.99. Can't find it cheaper at any other seller. Print quality is very nice, speed is great. CAN'T GO WRONG. You can even print from a smart phone. I liked that.... Thumbs up Best Buy................