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Customer reviews

Rating 4.4 out of 5 stars with 2029 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

87%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the printer's print quality, noting that the pages print out super clear. Customers also appreciate how easy and straightforward the printer setup process is.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,029 reviews
  • Rated 4 out of 5 stars

    No more ink cartridges !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the bottled ink in lieu of cartridges. Emptying the bottles into the tanks is seamless with absolutely no spill. I also appreciate that the ink levels are visible on the face of the printer. The levels are not estimated. I haven’t quite figured out the smartphone integration yet but I’m certain I’ll like it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Indifferent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. Its easy to set up and use immediately. However, I have had problems with it and have had to return for a different one which causes delays and frustration. And not just once. I am on my third go round. Its unfortunate because I really like it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good home office printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works greats for someone operating a small business, work, and school assignments. The colors are very nice, easy to print from my apple devices over wifi, and holds a good amount of paper. The only downside i have noticed is that the print job is a little slow. So if you print big projects or contracts on a regular basis and need them quickly I would look at other options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in class!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it! Printa clear and auper efficient. Love the quality of the pictures and the versatility of the scanner. I spent weeks researching eco tank printer of all brands and now that I've had it and used ut for months can confirm that is the best one of them all!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second printer and the reason I purchased it was because of the reliability of their printers It has all the features that I need for a at home printer. It is fast, not noisy and the price was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price and dependable. Easy to install and having print ink for two years is a huge benefit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent printing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, got printing right away. App works well. Easy and quality is what I was after and this checks both boxes.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Huge upgrade

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Recently started a project which includes printing some photos, huge upgrade from what we had. Perfect quality but the best is the ease of use (again, what we had before was trouble)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Smart Tank 7602

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer for my home and personal use. It was easy to install and user-friendly. The ink will save me both money and trips to the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP smart tank 7602 all in one wireless tank.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP smart tank is the best printer I have ever had. If you need an all in one printer with the latest technology, the HP smart tank is your best bet. It prints clear pages efficiently and with vibrant colors. I love that it is wireless. I highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, fairly simple set-up as well. I'm excited about the expectations I have for how the ink will last !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer user friendly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer , so easy to use and prints beautifully! Double sided prints and copies and easy to refill ink bottles when needed !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is amazing, I liked it more than i thought I would, the ink last so long, I haven’t even used half of it, the quality of the print is great l, I was able to print my wedding invitation with it and also pictures, I definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all in one printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer, I print regularity and the ink has lasted almost 2 years now. I have been so happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, reliable, and great value.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Everything works perfectly and it looks great too. I’m very happy with this purchase and would definitely recommend it to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best printer I’ve ever bought! I absolutely love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I got didn’t get through the setup; the printer head was locked. Best Buy helped and exchanged it for the one I have now. It is so easy to function with the app. Great job HP! So happy to see ink cost way less and fill it myself. Pay a little more now for a whole lot less later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer/Scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. First laser jet printer. Set up was easy, print quality is superior. Using HP Smart is a plus! Also. 2 years of ink is definitely cost-effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Smart Tank 7602 printer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty good printer. A little pricey but works great. I'm not tech savy and it's been pretty easy for me to use. The ink instalation was pretty easy, no mess.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    3 Years of Ink?

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer on July 21, 2025. When I set it up one the printheads did not work. I easily exchanged it for another one and this time setup went smoothly. Description says printer comes with 3 years of ink (6000-8000 pages). However, I started using this in the middle of August when school started and the black ink is almost gone. The other colors seem ok. I have most definitely not printed anywhere near 6000 pages. In the 4 months that I have used this printer, my best guess is that I have printed maybe 500 pages.

    I would recommend this to a friend