Customer Ratings & Reviews

Prints nicely, including 7 photos. However, the printer used an entire tank (1/2 of a XL bottle) of black ink for 74 pages. Supposedly that amount of ink is good for up to 2500 pages (where did the ink go??). Set up easy for printing but not easy for scanning. My previous Officejet was so easy for all setup. This unit does not have "scan to computer", but instead has wifi direct in its place. Apparently, you have 2 options, wifi (through the router) and wifi direct where the printer, or laptop, or whatever acts like the router. It's either one or the other, not both. I have yet to figure it out. It asks for STMP etc (or something like) and I have no idea where to get that info. HELP says to contact the person who set it up. Well, that would be me. But between the printer and laptop (and HP Smart app), I can scan to my laptop. But set up is not easy for scanning. If I had it to do again, I would probably go back to Officejet, despite the VERY high cost of ink. One more issue on printing photos -- the paper tray can adjust to the width of the paper, but NOT to the length. I put in 5x7 photo paper. But the printed photos were missing approx 1/4 inch of photo (5x6.75, with 0.25 white strip). That truly is in not good. But the quality of what did print was very good.

Printer performs well. The smart tank ink system is really nice.

Good printer. Fast enough with black or color printing. My only complaint is the controls are not intuitive. If I just want to print manually. It’s always a problem

Easy setup. Works very nice and the ink tanks are simple to fill.So far I really like it. The only drawback so far is it is a bit noisy when it prepares to print.

Initial it was working perfectly, I bought it in May . I nearly use it. But now it keeps working on its on even without being touched which is very strange.you will just see papers coming out for nothing.

Love the hp smary tank 8702 printer. Nothing like a HP

Great printer. Easy to use. Great print quality!!!

Works absolutely perfect! Only used a few times but the wireless is so easy to use, anybody can figure it out!

I didn't expect during setup to have to load ink into the ink wells, but it was quick, very easy, and there was no mess whatsoever. It was easy to connect to my network and immediately start wireless printing. And the print quality is very good with this printer. Overall, good value for the money.

Excellent in every way. Very easy to install Great printing.

Works good so far not sure about the 2 years of ink though.

Lots a great features, easy to use app, quality of the unit itself is better than other printers in the market that tend to be flimsy plastic. Love being able to scan to email, double side print, place multiple sheets in the copy tray instead of having to place one sheet to copy at a time.

Easy set up, like option to use LAN cable or wireless. Great ink supply, like being able to see ink levels and easy to fill without making a mess.

Good print, copy and scan functions. Not easy to set up with my new fiber optics internet connection and wifi probably because the instructions are basically for simple connections. I had to get IT help.

Printer has provided quality prints and ink is still in abundance.

Excellent product, easy to setup. Will always stick with HP printers

[Employee of bestbuy] for normal printing and also photo printing, this machine does it all! It's color accuracy is truly something that makes it worth the price. Also buying the ink bottles and filling as you need as opposed to buying ink cartidges that dry out if you dont use them as often is way more cost effective as well!

Good printer. A little difficult to set up. Produces good quality output. Love the ink bottles instead of cartridges.

[Employee of bestbuy] I bought the printer to replace one of my old ones i absolutely love the printer prints faster than my old one

Works Great, no problem with installation, great printing.