Customer Ratings & Reviews

Quick easy step by step setup. Easy to print from laptop or phone.

This printer is superior to any of the printers I've owned. Well worth the money we spent.

Prince beautiful professional prints, they look like they came from a professional lab

took awhile to get it hooked up to my WIFI, but onc installed its works great.

Very good printer and much easier to use than my previous printer.

The setup took a longer than previous printers I've owned, but HP provides a slick app for your smart phone that walks you through the process. It had no trouble connecting to my network wirelessly. I am very happy with the excellent color images and high resolution this printer produces. I would recommend it to friends and family with no reservations.

Good device with high quality prints. Also the ink costs are lower than what it takes to refill the cartridge printers.

Buyer beware, the required software is cumbersome and intrusive, not to mention generic across platforms so it fails to help with detail issues. I bought this printer a month ago and liked the idea of having refillable tanks instead of buying whole printer cartridges. From the start, the printer produced a high-pitched, but quiet, whine. Think like the sound of high-frequency noise from old modems, but really quiet, however noticeable and annoying. The only thing that stops it is turning the printer off (mine is plugged directly into the wall socket so that HP support resolution didn't work). The biggest issue I now have is the inability to print to an envelope. I have attempted to print to an envelope only to find the text is jagged each time and unreadable. I tested out whether it was the envelope itself (thickness, material, etc), and printed using the MS Word Mailings tool, but with an 8.5 x 11 piece of paper in the tray. It had the same jagged text. I did some experimenting, thinking it was the speed at which the printer is set to print when it thinks it's printing to an envelope (an issue with laser printers), but, no, when the text is rotated it comes out jagged, envelope or not. So, I saw someone resolved that issue on a similar printer by simply installing the driver directly to their Windows machine. I tried everything to do this, but it just wasn't an option - you must use the Smart Tank App, and Windows simply states in the device details that a driver isn't needed. Since I didn't have this issue with our Brother printer, it must be an HP printer issue. Last, note that the setup is cumbersome and intrusive. You need to install the HP smart app - phone and laptop - in order to initialize the printer. It requires location permission, registering an account and more. In my desperation to print an envelope, I downloaded even more of the HP software and was disappointed to see how many times it required permission to send analytic data and the sort in order to provide support. Unless HP can contact me and resolve the envelope issue quickly, this is going back and I am going back to Brother printers.

The best print that I have purchased. It's easy to install the ink, makes copies, faxes, scans and prints. Love it!

The best part is that you don't have to worry about buying expensive refills cartridges anymore

Outstanding printer, easy to set up, load paper and connect to computer and internet.

Relatively easy setup. I like the new ink bottles; it seems they will go a long way. Printouts look fantastic.

The printer runs very well. I printed a bunch of papers without any issues.

Great printer works really well for my needs. Was easy to set up and easy to use.

Easy set up and installation! The free ink included filled all the tanks and it looks like that will last a long time!

My brother laser mfc died. I decide in to buy this instead, I have no complaints thus far.

Ordered replacement ink at the same time as printer, but was back ordered. Printer works well with small challenges with setup.

I love it upgrade to an older version from 2011 that I owned previously deff helping my business thrive

Love how clear and fast this printer is. Don’t have to buy those expenses cartridges every time you turn around

No problems at all i enjoy it. It makes printing multiple pages easy.