Customer Ratings & Reviews
- Model:
- HP SMART TANK 7602/28B98A#B1H
- |
- SKU:
- 11232760
Customer reviews
Rating 4.4 out of 5 stars with 1955 reviews
(1,955 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Rated 1 out of 5 stars
Don’t but it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has worst connectivity's I ever seen. Scanner doesn’t work well with PC or laptop. Don’t buy it, it wast of money.
This review is from HP - Smart Tank 7602 Wireless AI-Enabled All-in-One Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included¹ - Dark Surf Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
HP Smart Tank 7602 printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not like it. I cannot get it set up with my laptop or my phone. I ended up having to hook my Espon printer back up. I use to set up printers but this one is for the birds.
This review is from HP - Smart Tank 7602 Wireless AI-Enabled All-in-One Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included¹ - Dark Surf Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
BUYER BEWARE!! DO NOT WASTE YOUR MONEY!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the WORST ITMES I HAVE EVER PURCHASED. I Have tried EVERYTHING. It is 364.00 thrown away!!
This review is from HP - Smart Tank 7602 Wireless AI-Enabled All-in-One Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included¹ - Dark Surf Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Wish I had bought a step up from my old HP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too complicated Complicated. Complicated. Complicated.
This review is from HP - Smart Tank 7602 Wireless AI-Enabled All-in-One Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included¹ - Dark Surf Blue
No, I would not recommend this to a friendRated 5 out of 5 stars
Smart tank printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great glad not to have to worry about ink anymore.
This review is from HP - Smart Tank 7602 Wireless AI-Enabled All-in-One Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included¹ - Dark Surf Blue
I would recommend this to a friendRated 1 out of 5 stars
Do not buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The scanner never worked and the printer started going crazy and printing random pages or not printing at all after 3 months.
This review is from HP - Smart Tank 7602 Wireless AI-Enabled All-in-One Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included¹ - Dark Surf Blue
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Noise level, Print quality
Rated 5 out of 5 stars
Quiet and Quick For Both Setup and Use
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setting up a printer can be daunting. Fortunately setting this printer up was a breeze! I installed all of the inks before setting it up for wireless on my network. HP's software was simple and direct; it walked me through each and every step quite easily. My household has two separate networks; one 2.4ghz and a 5ghz. Devices for content consumption and work are on the 5ghz band, and my IoT devices utilize the 2.4ghz. Thus, I opted for setting the printer up on the 5ghz band and it was incredibly simple. For my Chromebook, the printer has to be on the same network band. Printing from a phone? Easy. Desktop? Easy. This is my first printer that uses separate inks as well as cartridges. Filling the ink reservoirs was easy! This printer replaces an HP that is now nearly a decade old. This one is much quieter and better looking. This printer does double-sided and collates! My only nitpick is that the opening hinges and their stops feel a bit weak. Pros: Quiet; easy to set up; sleeps/idles; prints double sided; large ink reservoirs; honestly a nice unboxing process. Cons: It uses more than 1w during sleep (This is still Energy Star rated); the hinges feel a bit cheap.
This review is from HP - Smart Tank 7602 Wireless AI-Enabled All-in-One Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included¹ - Dark Surf Blue
Rated 1 out of 5 stars
Worst printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly dissconnects and freezes up have so much trouble trying to print will return
This review is from HP - Smart Tank 7602 Wireless AI-Enabled All-in-One Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included¹ - Dark Surf Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Printer broke
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working a while ago, paper jams frequently now stopped completely
This review is from HP - Smart Tank 7602 Wireless AI-Enabled All-in-One Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included¹ - Dark Surf Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Get It Together
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No review; no one from the Geek Squad has yet to come to my house to set up my computer or printer/scanner.
This review is from HP - Smart Tank 7602 Wireless AI-Enabled All-in-One Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included¹ - Dark Surf Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Smart tank 7602 allin one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The updated printer was suppose to connect to the computer and cell phones easy. Wrong. Very frustrating!
This review is from HP - Smart Tank 7602 Wireless AI-Enabled All-in-One Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included¹ - Dark Surf Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More than one issue. Printer head issue and Wifi connection issue. Printed fine for maybe first couple weeks. Not staying connected and the printer head issue.
This review is from HP - Smart Tank 7602 Wireless AI-Enabled All-in-One Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included¹ - Dark Surf Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
They dont make them like they used too
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy this unless you get the replacement plan. I didn't and it lasted only 4 months
This review is from HP - Smart Tank 7602 Wireless AI-Enabled All-in-One Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included¹ - Dark Surf Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Printer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan due to not using printers often so ink runs out. Also doesn’t have features I wanted in printer such as automatic double sided printing
This review is from HP - Smart Tank 7602 Wireless AI-Enabled All-in-One Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included¹ - Dark Surf Blue
No, I would not recommend this to a friendRated 3 out of 5 stars
GOOD BUT SLOWER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SMART TANK PRINTER ARE NOT AS GOOD AS THE JETLASER PRINTERS, THEY ARE SLOWER AND NOT FAST ENOUGH PRINTING, THIS IS TRUE OF ALL PRINTER WE HAVE TESTED IF YOU DO NOT HAVE A HIGH VOLUME, THESE PRINTERS SHOULD WORK.
This review is from HP - Smart Tank 7602 Wireless AI-Enabled All-in-One Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included¹ - Dark Surf Blue
I would recommend this to a friendRated 1 out of 5 stars
I want a replacement
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HP Junk with no resolution from tech support- error: this printer is no longer available
This review is from HP - Smart Tank 7602 Wireless AI-Enabled All-in-One Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included¹ - Dark Surf Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Crap Printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy, piece of crap! will not hook up to internet/router poor quality!!
This review is from HP - Smart Tank 7602 Wireless AI-Enabled All-in-One Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included¹ - Dark Surf Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer says the print drivers failed 3 weeks after purchase. What a joke. Ho and Best Buy help lines are ill equipped to assist customers
This review is from HP - Smart Tank 7602 Wireless AI-Enabled All-in-One Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included¹ - Dark Surf Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Buy something else
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult set up. Stopped printing in color. Slower than advertised. Waste of money except as a door stop.
This review is from HP - Smart Tank 7602 Wireless AI-Enabled All-in-One Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included¹ - Dark Surf Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
No thank you.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hated it. Returned it. That is all that needs be said. The item was a shocking disappointment.
This review is from HP - Smart Tank 7602 Wireless AI-Enabled All-in-One Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included¹ - Dark Surf Blue
No, I would not recommend this to a friend





























