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Customer Ratings & Reviews

Your price for this item is $319.89
The comparable value price is $469.89

Customer reviews

Rating 4.4 out of 5 stars with 1687 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers frequently mention the excellent print quality and ease of use of the Smart Tank 7602 printer. Many also appreciate the fast and easy setup, quiet operation, and wireless capabilities. However, some customers have expressed concerns about the paper tray design and the price of the printer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,687 reviews
  • Pros mentioned:
    Ease of use, Noise level, Print quality

    Rated 5 out of 5 stars

    Great printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ink included, very quiet, efficient and easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Pretty much great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase I was very pleased with the quality of the product and the service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP printer is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love HP products. this printer is great, so glad you carry it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Most Convenient Printer I’ve ever owned!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very efficient printer. Easy to use and easy to add ink anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has been working great! It has been easy to print from both a computer as well as wirelessly via our iphones/ipad. I am not expecting top notch quality with photos, but the few that I have printed have turned out very nice. I chose this printer over some of the lesser models at the time since it can hold lots of ink and paper. I have had the printer for more than a year now and still have not run out of ink. I am very happy with this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this product for a couple years now and its still going strong. I used this printer for work for months and im still using the ink that came in the original box. I moved homes and the peinter didnt need to be reconnected to wifi. I just turned it back on and started using it again. (Which was 3 months from packing it up)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy with the HP SMART 7602 PRINTER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer & scanner with small footprint-very easy to setup

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Beautiful printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is perfect for pictures document and everything/ we recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 5 out of 5 stars

    It's great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as expected for home or work place and great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great home printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer -- speedy, easy to use quality print image. Speed is great. Love the ink tanks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good people to,deal with

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally purchased an EPSON printer but after getting and trying to set it up didn’t want it. To difficult to set and and use. Returned it to the store for a refund. Talked to another associate, she answered all my questions and provided me additional information. She Was very helpful. About a week later we received a sale circular and noticed our printer was on sale. We returned with our receipt and were given a refund for a lower price. Over all the folks we encountered were very professional and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 4 out of 5 stars

    All good so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it 4 stars because I haven't had it very long. So far set up went fairly easily, for the most part the instructions were easy to follow. I am able to print from my phone and my laptop. It prints faster than my old HP.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Fantastic printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up automatically connected to Wi-Fi. You don’t have to mess with Wi-Fi direct. They give you a year of ink, which is really nice. Great print quality.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had dreaded having to buy another printer since my old one stopped working. I had purchased a less expensive printer and I'm glad I took a chance on this and upgraded. Works smoothly, connected fast, loaded the ink without issue and it's worked well so far!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP Smart Tank 7602 Wireless All-in-one Inkjet.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new printer. Decided on this bad boy! Was very easy to set up and 2 years of ink included. Was a no brainer. Price was good at $329.99. Can't find it cheaper at any other seller. Print quality is very nice, speed is great. CAN'T GO WRONG. You can even print from a smart phone. I liked that.... Thumbs up Best Buy................

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP Smart Tank Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best printer we have owned. HP makes it very easy and cost effective to fill ink tanks. As always, very east process to purchase on-line and pickup within hours.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was an easy setup. I did have Geek Squad come in and make some fine adjustments since I was changing computers. The quick set up guide and the app were really helpful. The tank system is easy to install. What I really enjoy is the quickness and sort of the printing process.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print Quality is good! Worried that the ink system might be messy or not last very long but, I’m happy with both now!! Ink is easy to change and looks like good vaue according to early usage!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Yahoo, Lots of ink. Its also works great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is pricey. But ink is cheap and there is plenty of it. For decades printers where cheap but ink was expensive. Example: HP 8710 pro was $160 and ink was $130 HP ink and not able to use off brand ink very well whithout messing up printer forever and only lasting around 2,000 pages. This printer: HP Smart tank 7602 is $450 and ink is only $65 for HP ink and you can use anybody's ink Black 32XL and 31/CMY ink for as low as $20 and lasts 8,000 pages. So Buying a 8710 Pro with enough ink for 8,000 pages would cost $680 and to buy HP Smart Tank 7602 with ink for 8,000 pages would cost $450. So you save $230 after printing 8,000 pages with HP 8710 Pro. Now I admit that is using there projected amount of ink used for 8,000 pages but you get the idea, that estimate is for 2 years of ink for each printer. So in a 2 year time frame you are saving approximatly $230. After that ink is cheap for another 2 years. Sounds like a win-win to me!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased it and use it a couple of times and it has been fantastic! Bought it when it was on sale, and it is worth every penny so far!

    I would recommend this to a friend