Customer Ratings & Reviews

Printer head has problems. With no real solution to fix

Good stuff to use for printing on paper for daily use.

Really like the ability to print two sided. Print quality is very good

Works great! Does everything I need and some, prints clear no issues and barely uses any ink

love it works better the my older one, better quality

I purchased my Smart Tank HP7602 on October 9th, 2023, and it worked great until about a week ago, when it began going offline on its own and experiencing issues with connection and printing. I have to restart it over and over, which is becoming annoying, especially since I'm not sure why it is suddenly behaving this way when it had been working great until now. I start college on August 28, 2025, and need to pick up my printer on my way to Best Buy.

great printer like the refillable ink vs cartridges. Been working great just has an occasional hiccup that requires it to be un plugged and plugged back in after a power brown out.

I purchased the HP - Smart Tank 7602 Wireless AI-Enabled All-in-One Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included¹ - Dark Surf Blue. It is so easy to use, easy to refill and run. I am very satisfied with this purchase; I give it a thumbs up.

Very satisfied with the printer, very fast and nice crisp colors and copies. I actually have two of them, this one is the second one. The first one was purchased in November of 2025 and does such a good job is why I bought the second one.

Excelent quality. super fast and economic. the ink is super cheap.

So far it is working well. Minor glitch one day, but was able to reset easily

Working good so far. I've had sever HP's. Not a lot of use yet. But liking the features.

This printer is great. The setup was easy and it connected to my Wi-Fi network with no problem. These days I just want technology to work. I had purchased another tank printer and the setup was terrible even with the Geek Squad person setting the other printer up. This printer went in with no problems. We were tired of replacing expensive ink cartridges. Now my non-technical wife can print and scan documents without any issues. The ink should last a long time, so we shall see. For now, everything is great.

This is an exceptional home/small business Inkjet Printer! It is superbly well designed, engineered and manufactured. Using the ink bottles is a significant improvement over those clunky and expensive ink cartridges. I was concerned about spilling ink; however, the ink bottles are almost spill-proof. Having replaceable print heads will likely greatly extend this printer's life cycle. (With the older printers, once the print heads wore out, the printer was toast.) The HP App made it easy to set up and install the printer. Great buy at a very fair price!

So Far So good. I like the smart tank way better than the ink cartridges. This printer performed well for the short time I have had it. If the performance holds up it will be a five star.

Bought this printer almost a year ago and had to return it last week because the printer heads were "missing.". The sensors weren't reading them anymore, best I can figure. I did all the troubleshooting and eventually returned it. I had the best buy membership so it was an easy swap. Got a whole new printer in about 20 minutes. I got the same printer because I had too but I do actually like the printer, I was just disappointed that it didn't last a year. We will see how this one does.

Only had it a month but, so far, so good. Use it for home office. Pleased that the ink levels haven't dropped much at all. I like that you don't have all those plastic ink cartridges to throw away. Can't attest to ease of installation (wireless) because I had someone else install it for me.

We are extremely please with the new HP7602 Smart Tank printer. It was a snap to set-up in less than 30 minutes and filling the 4 ink tanks was quick and with no mess. Printing of both B/W and Color is clear and painless. B/W printing speed is great and Color prints take about twice as long but not a problem have only had the printer for 3 weeks but very impressed thus far.

Printer produces quality prints, and copies. User friendly

highly recommend even to those who lack internet wifi. its cable option lets you utilize the product to a laptop & other device