Customer Ratings & Reviews

Great printer & scanner with small footprint-very easy to setup

So far so good. Easy set up. Does what it is supposed to do. Replace an hp photo 7800 that i had constant problems with. Hoping for a better experience.

Not difficult to set up. Took about 30 minutes. Probably overpriced for what you get, but the next model down was only a bit less after I traded in my old printer for a credit. I do like the printer ink reservoirs. So much less waste. The bottles are recyclable. The bottles are one full fill of the printer. Not sure how it will go when you have to add more ink. I would probably just wait until a reservoir is completely empty before trying to fill it again. I think it would be a bit messy otherwise. The printer is fast. I use it on wireless alone. AirPrint works great with all my Apple devices. Easy to connect to windows 10 and 11. I used the app to set it up on all the devices. Do not sign in to the app before setting up! Skip that step. This took me to a dead end about printer ink and I had to log out of the app before continuing. It does not do duplex scanning, but how often would I use that anyway? I have a canon scanner for that. My old printer kept running out of paper all the time. This one holds three times as much. Big paper tray. Love that. Print quality is good. Not great. Not artist quality. Business quality. I think it depends on the paper quality as well. I use cheap copy paper. My old printer had 6 ink tanks with gray and two blacks and the colors were a bit better. The app also shows how much paper is left… that is cool. I took away one star for the price, lack of duplex scanning and the print quality.

Is perfect for pictures document and everything/ we recommend

Originally purchased an EPSON printer but after getting and trying to set it up didn’t want it. To difficult to set and and use. Returned it to the store for a refund. Talked to another associate, she answered all my questions and provided me additional information. She Was very helpful. About a week later we received a sale circular and noticed our printer was on sale. We returned with our receipt and were given a refund for a lower price. Over all the folks we encountered were very professional and friendly.

I like the print & scan quality ... I had difficulty with the printer being offline constantly. I think I may have solved that issue [my Xfinity vs mesh system, I'm now using ethernet cables]...time will tell.

This is the best printer we have owned. HP makes it very easy and cost effective to fill ink tanks. As always, very east process to purchase on-line and pickup within hours.

Print Quality is good! Worried that the ink system might be messy or not last very long but, I’m happy with both now!! Ink is easy to change and looks like good vaue according to early usage!

SUPER easy to set up. Quiet. Quick and smooth. Great quality.

Best printer ever! Love the smart tank feature! Bye Bye Epson

This has been the easiest printer to install. I am not a tech, just an every day person. It's wireless. I can print from my laptop or mobile phone. The ink cartridges are easy to install! I highly recommend this printer!

Just purchased it and use it a couple of times and it has been fantastic! Bought it when it was on sale, and it is worth every penny so far!

Helped by Santa Maria store manager to set up printer. Everything worked excellent. Very happy with purchase and with help with set up. Strongly recommend Best Buy.

After having used the 8600 Officejet Pro 8600 Plus and Premium printers for almost 10 years, both failed to print after having used third-party, non-genuine HP printer ink cartridges and messed up the printer-head. A printer-head replacement only temporarily solved the issue, but the printer stopped printing. I ended of purchasing this printer as the end of last month while using Best Buy's printer recycle program (recycled one of the printers). I opted for a printer with refillable inks instead of the typical ink cartridges, as the ink cartridges were not cheap, and were the source of all sorts of trouble and problems. The setup was relatively easy for the most part, except for a moment in the later stages where it was stuck with one of the steps in the process, thus unable to automatically complete the setup. I ended up having to restart the printer in order to manually finish the setup process. My only complaints with this model are the 3.0" Touchscreen MGD (Mono Graphics Display), lack of native/built-in Scan to Computer/PC option from printer, scanning with the ADF (Auto Document Feeder), printing and the paper tray to list up for now. Regarding the 3.0" Touchscreen MGD, it is on a narrow strip on the body, and personally it is rather small, and quite cumbersome to use when making copies as all of the options are under menus and you can only touch, and swipe up and down the menus. If the display was somewhat larger and had a little more touchable buttons, such as arrows for UP/DOWN, and immediately print after changing one of the options such as double-sided copying (from single-side) would have been real nice, as you would have to manually touch the back button until you reach the first menu to actually copy (it is only one or two back-button touches....) As for the Scan to Computer/PC, this feature has been removed from the printer, as the option is not present on the printer to choose from. You can only send scanned documents/files/pictures to a E-MAIL, NETWORK FOLDER or a USB drive that is connected to the printer via the USB port on the printer. Even to this day, we use the Scan to Computer/PC method and I was extremely disappointed that it has been removed as an option from this model. I am not sure whether it is only HP or only the recent and newer models of even the other brands/competitors have done this/doing it, but it is quite cumbersome to have to use a separate program to scan from the printer to the connected PC. There is a FAX telephone line jack, and I personally feel like that should have been a lower priority on these higher-end models and the native, built-in Scan to Computer/PC was left on. I am sure there a quite a few tech-savvy people out there that do not mind this and pretty much work digitally/on the cloud, but I do have old-school co-workers so, it would have been real great to have had that same old way of working with scanning documents and files to the computer. On the same topic of scanning, you can scan from the ADF, but the resolution will be capped at 200 DPI, and you would need to scan from the Glass Bed scanner for higher resolutions (can change from settings of scanner program). I am using the program HP Scan to scan directly to the PC and have changed several settings for our use. Lastly, the paper tray is another slight con, as the gray tab that is also used to extend the tray from longer/larger papers is set to 8.5" x 14" and I was unable to adjust the length to match the typical letter size 8.5" x 11" length. As a result, the paper moves around quite a bit in the tray, and can copy/print slightly diagonally/slanted and not from the very top of the paper as intended. Also, with the previous printer documents/files were manually setup to print on a page as close to the edges as possible, but with this printer, such settings are pretty much pointless and I needed to manually readjust every single file (spreadsheets and etc.) to print up to the edges. Going back to the paper tray, I personally would have loved it if it was capable of loading 500 sheets instead of 250, as reloading this single paper tray is also slightly cumbersome. If the above caveats/annoyances do not matter to you, then this printer might be a steal. when buying on sale and recycling a printer that is no longer functioning/on the verge of failure. I personally will not recommend this to those who will miss the old-school features. I am unsure whether some of the "minor" things can be found on the competitors' high-to-higher end models. We do quite of bit of printing mostly in black and occasionally in color on a daily basis, and so far, the ink levels are still pretty high (slightly below max level) even after a month of use. The printer does come with a set of the inks in bottles; 32XL BLACK 135 mL x 1, 31 CYAN 70 mL x 1, 31 MAGENTA 70 mL x 1 & 31 YELLOW 70 mL x 1. I got a set of the inked bottles just in case, which was rather low in stock at the store. P.S. Read and follow the directions with included manual, and do not shake the ink bottles as bubbles will form and there will be a little bit less when filling up the tanks.

This machine does most everything. It was super easy to set up and it is very fast with printing documents. The toners were easy to install, no mess The electric plug was a bit difficult to get a solid connection, it seems loose but its working.

So far we like it , was easy to set up ,easy to fill ink containers . Mainly printed emails etc haven’t tried doing greeting cards yet .

Amazing printer with feedereink last 8000 prints no need for a subscription

I love this printer. The printing quality is good. and 4 bottles of ink included which is a plus point. the set up is easy.

Excellent printer, has the capacity to perform different kind of task, printing, scanning, copy, double side printing, great device!

Easy setup. Ink last and quality of print looks good.