Customer Ratings & Reviews

This printer and scanner duo works very efficiently. Great price

After having used the 8600 Officejet Pro 8600 Plus and Premium printers for almost 10 years, both failed to print after having used third-party, non-genuine HP printer ink cartridges and messed up the printer-head. A printer-head replacement only temporarily solved the issue, but the printer stopped printing. I ended of purchasing this printer as the end of last month while using Best Buy's printer recycle program (recycled one of the printers). I opted for a printer with refillable inks instead of the typical ink cartridges, as the ink cartridges were not cheap, and were the source of all sorts of trouble and problems. The setup was relatively easy for the most part, except for a moment in the later stages where it was stuck with one of the steps in the process, thus unable to automatically complete the setup. I ended up having to restart the printer in order to manually finish the setup process. My only complaints with this model are the 3.0" Touchscreen MGD (Mono Graphics Display), lack of native/built-in Scan to Computer/PC option from printer, scanning with the ADF (Auto Document Feeder), printing and the paper tray to list up for now. Regarding the 3.0" Touchscreen MGD, it is on a narrow strip on the body, and personally it is rather small, and quite cumbersome to use when making copies as all of the options are under menus and you can only touch, and swipe up and down the menus. If the display was somewhat larger and had a little more touchable buttons, such as arrows for UP/DOWN, and immediately print after changing one of the options such as double-sided copying (from single-side) would have been real nice, as you would have to manually touch the back button until you reach the first menu to actually copy (it is only one or two back-button touches....) As for the Scan to Computer/PC, this feature has been removed from the printer, as the option is not present on the printer to choose from. You can only send scanned documents/files/pictures to a E-MAIL, NETWORK FOLDER or a USB drive that is connected to the printer via the USB port on the printer. Even to this day, we use the Scan to Computer/PC method and I was extremely disappointed that it has been removed as an option from this model. I am not sure whether it is only HP or only the recent and newer models of even the other brands/competitors have done this/doing it, but it is quite cumbersome to have to use a separate program to scan from the printer to the connected PC. There is a FAX telephone line jack, and I personally feel like that should have been a lower priority on these higher-end models and the native, built-in Scan to Computer/PC was left on. I am sure there a quite a few tech-savvy people out there that do not mind this and pretty much work digitally/on the cloud, but I do have old-school co-workers so, it would have been real great to have had that same old way of working with scanning documents and files to the computer. On the same topic of scanning, you can scan from the ADF, but the resolution will be capped at 200 DPI, and you would need to scan from the Glass Bed scanner for higher resolutions (can change from settings of scanner program). I am using the program HP Scan to scan directly to the PC and have changed several settings for our use. Lastly, the paper tray is another slight con, as the gray tab that is also used to extend the tray from longer/larger papers is set to 8.5" x 14" and I was unable to adjust the length to match the typical letter size 8.5" x 11" length. As a result, the paper moves around quite a bit in the tray, and can copy/print slightly diagonally/slanted and not from the very top of the paper as intended. Also, with the previous printer documents/files were manually setup to print on a page as close to the edges as possible, but with this printer, such settings are pretty much pointless and I needed to manually readjust every single file (spreadsheets and etc.) to print up to the edges. Going back to the paper tray, I personally would have loved it if it was capable of loading 500 sheets instead of 250, as reloading this single paper tray is also slightly cumbersome. If the above caveats/annoyances do not matter to you, then this printer might be a steal. when buying on sale and recycling a printer that is no longer functioning/on the verge of failure. I personally will not recommend this to those who will miss the old-school features. I am unsure whether some of the "minor" things can be found on the competitors' high-to-higher end models. We do quite of bit of printing mostly in black and occasionally in color on a daily basis, and so far, the ink levels are still pretty high (slightly below max level) even after a month of use. The printer does come with a set of the inks in bottles; 32XL BLACK 135 mL x 1, 31 CYAN 70 mL x 1, 31 MAGENTA 70 mL x 1 & 31 YELLOW 70 mL x 1. I got a set of the inked bottles just in case, which was rather low in stock at the store. P.S. Read and follow the directions with included manual, and do not shake the ink bottles as bubbles will form and there will be a little bit less when filling up the tanks.

I love this printer. The printing quality is good. and 4 bottles of ink included which is a plus point. the set up is easy.

I love this printer! Easy to use. Easy to refill! No wasted cartridges!

As with any new piece of equipment, it took a while to get this printer set up and connected to my desktop. I will say it was not as easy as the sales agent said to get the initial set up complete. I had to call the Geek Squad for assistance! However, once it was set up, I love this printer! Would recommend to all.

Love this printer. I had orignally purchased a lower grade model, but it was defective. The replacement was also defective. So I upgraded to this model and love it. It prints very quickly and comes with a ton of ink. I am actually glad that the lower grade models were defective and I was forced to upgrade!

We are loving our new printer. Very easy to setup and love the ink bottles.

I like the sleek design, the quiet performance, the quick printing, and the value for ink with the tank. The double sided and printing remotely from my phones are features that are extremely useful.

So easy to set up and connect with my computer....I was able to put the ink... Very good and quick connectivity with my phone and computer...Very good product..

Ink printer is just a perfect for our new laptop. Great addition and price. Also i met the rep for hp. Very good product. Thank You. Excellent service

Great product . Excellent printer 100 % recommend the best

I love the fact I no longer need to purchase HP's over priced cartridges. The Supertanker is fast and easy to use, and it saves money. I highly recommend it to anyone who needs a reliable printer without cartridges drying out or timing out.

I really like the hp smart tank 7602. It’s quieter than the 5101, easy to see the ink levels, prints 2 sided, and I especially like the computer control panel that’s on top. This printer is easy to set up and easy to use.

Excellent HP Smart Tank printer! Easy setup with long-lasting ink bottles. Sharp prints at minimal cost. Reliable for home and office. A brilliant inkjet that truly saves money and delivers quality results.

This printer replaced an OfficeJet Pro about 9 or 10 years old. I love that ink will be much less expensive, especially the color. Paying roughly $40 for a ton more ink when needing more ink is better than $100. However, compared to my previous all in one printer, while it is smaller and lighter, it is also slower at all printing quality settings, scans documents slower, has a smaller touchscreen, and is louder. Still a great all around printer, definitely worth it for the ink pricing in the long run, just the somewhat slowness of printing and quite slow document feeder scanning make it less convenient.

I love this printer and hope I haven’t jinxed it! Absolutely no problem to set up, fast enough, great quality print. Have not had a chance to use other features but expect they are equal to the task. No idea as to ink usage yet however if it is one instead of two year supply, I will be just as happy

LOVE the options that it offers, and it is an upgrade from my previous printer. Thankful for HP Support to get me past instructions that were not enclosed. Would recommend, coupled with HP Support.

Nice printer. Holds a lot of ink. Worth every penny so far. My only issue is having to download the app to operate and the Scanner feed is horrible. System errors always happening

We have two of these printers for the business and they've worked great for us! The Supertanker ink is much cheaper than ink cartridges and more cost effective. We'll be getting a third one soon!

I absolutely love my printer I would be lost without it. It has done everything that I have expected it to do