Customer Ratings & Reviews

My old printer was 15yrs old when it died. I purchased this one because it had positive reviews for printing picture, the pictures are not robust, the colors are muted. Not very happy with that part. The paper tray is extremely difficult to remove and refill, it is not very well thought out machine, an older person would have a hard time refilling the paper tray.

Setup was a little more involved then we expected but the quality of the print out and printer itself is very good. Having ink storage showing the level of each color sold us on this printer.

I really like the printer. Had an issue with the paper loading, but the HP tool fixed it. What I didn’t like was I bought a different HP printer from Best Buy that wouldn’t work at all. I had to pay another install fee for both. Evan though the first one wouldn’t work.

So far so good although set up was a bit complicated even with the HP smart app. The instruction manual was horrible. Putting the included ink in the ink tanks was not explained anywhere. So "heads up" Do Not squeeze the ink bottles when you turn them over and put them in the ink tank slots. Learned the hard way because eventually they fill (but no where does it state not to squeeze) Had a small mess after the 1st attempt. Was able to clean up but not perfection. Seems to print well so far at a reasonable speed. Its a decent printer for home use but not a quality office printer. Time will tell on this one.

The printer Was easy to install to the phone . Great Purchase ! Would reccomend to anyone!

This is the most wasy to use, efficient, and high quality printer I have owned. Used many other brands, but HP has been the best so far. I would dwfinately recommend this to anyone looking for a printer.

We were looking at an Epson or an HP printer. Started leaning to an Epson after reading reviews, but when tested it at Best Buy, that changed our mind on the spot! Epson seemed kind of cheaply built, not impressed. After test printing a couple of pages, we were sold. Best Buy also took in our old HP printer and gave us $30. The tank printers are a little more expensive, but longer time between refilling ink.

Of all the printers I have had, this version of HP is the best. It comes up quickly, it is very easy to get online and connect to my wifi. And last, the folks at Best Buy were the most knowledgeable and helpful when I got conflicted about what to buy for a new printer.

The buying experience was very good. The clerks who helped me were very knowledgable and helped me understand the pros and cons of several printers that I was interested in. The printer was relatively easy to set up. The ink went in easily with no mess. It prints well. In our house, it services two computers. From mine, it wouldn't offer options to print in color, but from my husbands, it did. I contacted HP chat agent who led me through a procedure to fix the problem. That involved over an hour of time, but it works now, so I am happy. However, she did try to get me to buy an additional warrantee.

Quick printing, even on 2-sided - printing looks good Nice scanning

Originally purchased a different brand. The first two units failed to work correctly. The store return policy was great. Finally settled on this one as an alternate. It worked immediately.

Perhaps it may appear a little overpriced but the 2-years ink supply included makes up for it on this multiple function printer. Set is not completed if you carefully follow the instructions and app. We will report about production quality as we use this device a little further.

So far so good! Very quiet and pretty fast. My only concern is that it lets out too much ink when printing in color. But I’m really pleased with it.

This is a good printer. So far I've been impressed by it. It is not loud like my last printer. It uses less ink and I don't have to pay for ink each month or pay extra for my usage. It has been a good choice!

Great machine , clean copies every time. it integrated with all of my devices seamlessly no issues at all

Was well.packaged, procting it from damage. Easy to set up. Instructions along with online vidro, well done. Easy to load ink with no mess. Print qaulity is good. I think the pricr is high, but I am hoping to make up for it, in savings on ink.

The Hp 7602 printer is definitely an improvement in print clarity compared to my Epson 4720. If the ink lasts as long as advertised then it is a cost improvement also. On the down side, this printer is noticeably slower to print, especially when the process include printing on both sides of the page. It also takes a bit longer to turn on and get ready. I was aware of these conditions prior to purchase and chose this printer due to it's overall performance

This Printer is horrible. It constanly giving a message that there is a paper jam, you cant send a docume t from your phone to print, it had to be sent through s website to print. If there is a servive issue HP requires a charge that you have to pay even for a brand new printer. The alignment is crooked no matter how many time i have to realign it. Just a very poor unreliable product…… i do not recomend.

This is a very good printer in terms of print quality and ink efficiency. I have printed close to 500 pages in the first month, and the ink is not even half used. I did have a bit of a problem with WiFi printing from my son's computer at first, but that is resolved. Also, the printing process is noticeably slower than the Epson 3450WF I had before. But I am satisfied with this print overall.

HP Smart Tank 7602 wireless printer is awesome. This saves you money. There is 3 years of ink included. The printing is excellent quality. It is easy to set up. It is well worth the money.