Customer Ratings & Reviews

This printer works great! I love that the ink lasts longer than printers with cartridges. It's sleek in design, and is the perfect size for my home office

Once again, HP has hit a home run with this amazing printer. A little pricey, but well worth it.

It works just fine and it has ink level on the front panel

This product is amazing. It is fast reliable and easy. The app is very helpful. I couldn’t be more pleased with my purchase of the HP printer I just purchased.

We really have been needing a home printer and the HP Smart Tank 7602 has blew our expectations out of the water! From the ease of access to the ease of filling the ink, top to bottom best printer we have owned.

One of the better printers I've had over the years. Would give it a 5 star but the print speed was just a tad bit underwhelming. Still, it's a pretty nice printer and all the functions you get for the price is definitely worth it. It's also pretty compact too so there's not too much to worry about as far as sizing goes.Overall, I'd say if you're looking for a printer that gets your money's worth, then this is pretty much it. Like I said though, print speed is a bit on the slower end in my opinion.

Best HP product I’ve owned in ages! Ink was super easy to install and refill. Menus are simple. Print quality is great. I even got my parents to buy one after their laser printer from another brand started malfunctioning only 8 months after purchase.

Expensive printers but the the way the ink system is on these, is why people buy them. Really does save money. Prince really nice and scans nice. No problem at all with that.

This was a great purchase! The old printer died and needing a new one I purchased the Smart Tank. Best printer that we have ever had! Fast and very clean and clear.

Great printer and great customer service, will be back.

Only issue with this is wireless faxing seems to be an issue with this product. Otherwise it works great for everything else.

I do not like having to use the app in order to use the printer. It is connected to my laptop. Regular printing works fine, but to scan or copy, one has to use the app. It is just another step and shouldn't be necessary. The ink seems to last longer than the ink cartridges. I have only had the printer a few months, so I haven't had to replace the ink. Replacing the ink was the easiest thing so far. Also, this printer jams ALOT. The paper tray is weird.

Hands down this is the worst printer I have EVER owned! ALSO THE HP SOFTWARE IS HORRIBLE NOW TOO. In the past everything I owned was HP My laptops, I had two of them I had bought for my son and I. And have only bought HP printers for the past probably 25 years. I still have one it's the maybe it's the inkjet 5610V. That printer was great It was heavy it printed perfect, the software was great. And if I had the software for it now I bet you it would work. I would keep it just for the scanning with the document feeder if I could. The printer I bought prior to this one was the envy 5663 best buy model years ago, and I was satisfied with the software and the printer. But as of late I needed something with an automatic paper feeder. Right from the start I started having constant paper jams, lines in my printing even after using maintenance. Went to use the automatic feeder and I had black lines on the document I fed through. I cleaned the rollers in the back gently and then the paper feeder stopped working. When I say gently I mean a very light damp rag as best I could. But the rollers do not turn and I was not going to force them. So that was that. Scanning stopped working I uninstalled and reinstalled the software. I uninstalled the drivers and reinstalled. I did everything I could possibly think of and no matter what the scanning button was always grayed out. I did this on both my computers and it was still grayed out. The only solution in case anyone is wondering was using Windows paint and selecting import or export I can't remember now downloading it into Windows and then scanning it that way I can't remember exact process I'd have to look at the computer but that was the way I was able to scan and the only way. I tried other software after researching but once I got to a certain point it would revert me to HP because it would not work. Duplexing, I could not get it to work properly no matter what I did it would not match up I tried using it through canva and matching it up I tried nudging it a little bit I tried every possible way with PDF, with word, with canva, I had AI help me, and eventually I realize it's an issue with this printer. That being said I've probably used a total of between 6 and 800 pages and on the blue ink I have less than a quarter of print left for that ink and then the other are half gone. There is no way this would even last up to 6 months printing say even 1200 pages so that's just crazy. The control panel is the worst I have ever dealt with for anything not just a printer It's absolutely garbage. I cannot believe I paid over $300 for this piece of junk. Also for some ungodly known reason even though HP wants you to keep their printer on it has a light on it that stays illuminated even when it's sleeping. Which is really annoying if you have it in your bedroom which also is your office. I'm tired of having to put a towel over my printer every night to make it not illuminate. There's nothing I can find to shut it off but who knows because the control panel is so crappy. The software settings are just ridiculously sparse. I was trying to go through them with my chat GPT and it told me that HP had quietly stopped some of the settings that I had known to be prior and some of their updates. Don't ask me what they are no because there's so many issues I can't even keep track at this point. I have bought a new printer for twice the amount with a different brand hoping it will work out and it will be worth it. Thank God I have a Best buy credit card and I'm able to get 0% financing. I tried to bring this computer back even though I've had it for about 6 months. I have to bring it back in tomorrow if they do not refund me at least they can refurbish it for me and then I will just sell it when it is refurbished after I make sure that it's actually working properly. And if it is not I will be returning it and they will give me all my money! I realize after over 20 to 30 years of using HP products I am done totally. My laptops ended up being horrible when I bought them I have since moved on to different laptop brands it's a shame because they used to have really good products but now I wouldn't spend $100 on an HP product.

Love it, chose this unit for multiple page scanning and clear detail print and it does exactly what I hoped. Easy to set up. Very pleased.

Printer has provided quality prints and ink is still in abundance.

It works great. It was very easy to set up. I have been very pleased with the quality and speed of this printer.

Nice printer, easy set up. Bought to replace an on outdated laser printer that toner was getting hard to find. I like that it comes with a good size, initial ink supply, and is reasonably priced.

Printer was easily set up and ink was easy to fill. Print quality was great in both black/grayscale and color. Love this printer!

This Hewlett-Packard printer is an amazing piece of equipment.. he was very easy to connect to Wi-Fi out of the box and has not had any problems whatsoever with paper jams. I have used a lot of the ink already and the level is still very high. I would recommend this item to a friend

The quality of picture and type is spectacular. It i a little slower to start than my previous HP printers but not by much.