Customer Ratings & Reviews

Good home printer. Good for what I need for personal use.

The techs were great, product is great!! would go back to best buy everytime

Great and easy to use printer. Love the quickness of availability when printer is turned on. Prints beautiful color photos.

Printer works well, but paper drawer is difficult to open

Getting sick of buying ink!? Well this is your printer!! The smart tank is the way to go. I purchased a different brand and type printer last year and have regretted it since. Got rid of the old one and purchase this one. Love it so far, easy to set up, great print quality, and quite quick. Would be 5 stars, but you have to use the hp app for literally everything!! Want to scan something to your computer to email out? Have to open the app on your desktop and scan it. Want to print something from your pc? Open the app and screw around in there to print it out. If your using all mobile devices then that’s a serious win. But for regular old pc users it’s not that friendly, or super easy to use. It also loses connection to my internet often, and I have to unplug it and power it back on to use it. I guess you have to sacrifice something to gain something. Over all decent printer. I think you could get better/easier ones for less money tho.

We purchased our new HP printer for it's dependability. This model has no need for costly ink cartridges. You simply fill the 4 tanks with the supply of ink the printer comes with, no mess and lasts up to 2 years. Prints fantastic and is wireless. It was easy to look up printers on the Best Buy website,compare models and purchase. My local Best buy has it ready in less than an hour for pick up. I am very happy with everything. Thanks, Ed R.

So far so good. Had issues getting it to connect to my internet but that’s on me. Prints clear and fast. If anything changes I’ll update.

I love this product best printer hands down!! Love the easy ink install.

One of the best ones I’ve had in a long time. It’s fast, easy setup, ink seems to last forever.

The printer works extremely well. It was very difficult to set up No written instructions were included. Had to go on a website which was hard for me to navigate. My daughter-in-law had to come set up the scanner and she had a hard time as well. She was not able to set it up to scan to a website or email, but had to set it up to print to a folder on my desktop. I was just not very happy with all the difficulty and steps that setup entailed.

I have always purchased HP Printers over the past 25 years. They have always been great and gave me great copies until it was time for them to quit. After purchasing this one, it is the best of the bunch. It makes beautiful copies in color and in black and white. I really like the paper tray as it does not stick out so far that you have to watch out when you walk by in a limited space. I am looking forward to not having to change the ink all the time! I am very happy that I purchased this model for my office. Advancement is so wonderful!

setup was a bit difficult but finally got it. works well, prints reasonable speed. print quality is good but not as sharp as a regular photo printer colors aren't as rich, but overall good printer for the money and ink really last which is the biggest asset. first smart tank owned but i'm happy with it. controls easy to use.

Prints and works well. Difficult to set up software, but it was during a time of a national internet problem.

Associate that checked me out we sooo very helpful with everything. Knowledgeable and personable with an expert understanding of the product offerings.

Best printer I have ever had. Easy set up, ink lasts forever and great printing. Highly recommend!

STevie.. gave excellent customer service....I had to return an item....and I will be back for future service and product.s.. Thank you!

It was easy to get it set-up. Works great! I like the tank style for ink.

Easy setup and very clear instructions. Prints super fast and I can connect any of my devices for easy printing anywhere

Ease of use. Great supply of ink! It will pay for itself!

The HP Smart Tank 7602 Wireless All-In-One Printer is excellent. Easy instructions and was up and running in less than 30 minutes. Easy access to ink levels and smart they put them on the front of the printer. So many options. I love this printer. Highly recommend.