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Customer Ratings & Reviews

Your price for this item is $349.89
The comparable value price is $469.89

Customer reviews

Rating 4.4 out of 5 stars with 1688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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There aren't enough negative mentions yet.
87%would recommend to a friend

Customers are saying

Customers frequently mention the excellent print quality and ease of use of the Smart Tank 7602 printer. Many also appreciate the fast and easy setup, quiet operation, and wireless capabilities. However, some customers have expressed concerns about the paper tray design and the price of the printer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,688 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP Smart Tank 7602 Wireless All-In One Says It All

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Smart Tank 7602 Wireless All-In-One Printer is excellent. Easy instructions and was up and running in less than 30 minutes. Easy access to ink levels and smart they put them on the front of the printer. So many options. I love this printer. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Printer friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love ittt. I use it for all my personal activities and my daughters school work. Is Amazing

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Not quite good enough for the $$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paper tray leaves loaded paper without a piece to keep it forward as previous models. Also paper receiver tray is short which can allow printed paper to end up on the floor. To small design of that part. Color & printing seems good. A slow response from pushing print on pc till printer starts to print, Bad to be so slow!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Good Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer quality. Easy to use. Simple to install ink.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thomas' Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. Works well on internet printing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted another one of these due to expensive Canon ink cartridges. Fill it and its good for a year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up, new for me to use and the quality is nice once printed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP is perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Prints just fine. The print speed works for me. Most of all the setup was super easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Geek Squad not able to Set-Up my printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Printer is very good but Geek Squad was not. I had the printer for 3 weeks and they made 2 house visit and were not able to get it to work. I had HP support do the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Printer as a replacement for the Canon that stopped working with no warning. It was less than a year old.!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm obsessed with this one. The best quality I've ever seen. You even can print pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    amazing printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting this printer up was so easy. The instructions were on the letter. The print quality is exceptional.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    you get what you pay for with this model

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok for the price but the "lid" is really crappy and seems like it is going to break every time I lift it to place something on the scanner. The top feed will only allow about 10 sheets to copy or scan without it getting jammed. I got what I paid for and am making it work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    HP 7602

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the printer. The hinges on the flatbed scanner are weak and subject to breakage. Treat the unit with care. I've had to use the the "universal reset (unplug the device)" when it doesn't boot up with the system. The print quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and simple to use…. Connected to all of My devices making My work so mush easier.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thank You Chardae

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had this item long, so I can't really rate it right now, but so far so good. I am giving it a 5 star because of the outstand help I received from the Chardae. She was very Helpful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good printer, IF you can complete the HP setup…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like several other reviews, my install resulted in the dreaded “waiting for setup ro complete” message on the printer’s display, which everything i could think & try for 1.5 hours didnt resolve. Ive been biulding PCs since 8088’s & DOS, so I’m quite familiar with needing the get the latest drivers and/or firmware. Built more PCs & bought/connected more peripherals than I can recall in the past 30+ years but once you get HP’s dreaded message, there’s no going back. Biggest mistake was following their HP manual included with the printer, which recommends their Smart app and using a mobile device. It took me 2 hours of chat w/ the HP rep where 1.5 hours had her logged into my PC to reset the printer twice, where even she couldnt get it fully connected until after the printer took a background software/firmware update on its own (w/ absolutely no indication it was doing this until after it completed it). Wish i could get the lost wasted 3.5 hours of my life back. Shame on you HP for your own documentation with the printer being so vaque & misleading. Bottom line: If you are a PC or Mac user, do the setup on your computer and foregoe their #1 step that suggests using their HP Smart app & your mobile device! Bought this HP Smarttank 7602 to replace a failed OfficejetPro 8600 (which I had first completely removed/uninstalled all software, so was starting with a clean slate). Build qualty of the 8600 was superior to the thin flimsy plastic of this 7602 & the original setup of the 8600 was a dream compared to this…

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Teacher's Pet

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a GODsend in my classroom this year! I create all of my own materials (pisters, nanipulatuves, games, vicabulary) and the fact that I do notneed to buy ink monthly is a huge savings for me. Absolutely worth the money. :)

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best equipment bought. Fully impressed with the set up, printing quality, can print straight from my phone, scan documents to email with ease. Just happy with this purchase, not 1 compliant at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new HP printer. It was very easy to set up.

    I would recommend this to a friend