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Customer Ratings & Reviews

Your price for this item is $349.89
The comparable value price is $469.89

Customer reviews

Rating 4.4 out of 5 stars with 1688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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There aren't enough negative mentions yet.
87%would recommend to a friend

Customers are saying

Customers frequently mention the excellent print quality and ease of use of the Smart Tank 7602 printer. Many also appreciate the fast and easy setup, quiet operation, and wireless capabilities. However, some customers have expressed concerns about the paper tray design and the price of the printer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,688 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great print quality and easy to use. Use for photos and am very pleased with the use, quality and ink supply

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer for the price...love the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected from HP. Good quality and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 3 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up of the printer was quite easy with step by step instructions. Still exploring the features. I miss my 2-2 sided printing and doesn't seem to have a "photograph" copy feature. But, again, its a new printer for me. .print comes out nice

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Best Buy Employee

    Rated 5 out of 5 stars

    HP

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the printer to replace one of my old ones i absolutely love the printer prints faster than my old one

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    I'm happy with the printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one printer I'm glad to have purchased, previous printers were extremely difficult to setup, while this printer took more than a little extra, I'm thinking that's due to it being so new and the setup menu wasn't finalized, after setup, everything is fine, with the new ink refill system, it should cost far less to maintain in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great looking prints and easy fast scanning.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic printer. My previous printer had finally decided after many years of solid usage that it was time to go up to the great printer in the sky. After looking at many different printers across all manufacturers I settled on this one for two reasons, my previous printer was an HP and it lasted a long time, and the new ink fill system is awesome. Great looking prints and fast easy scanning. A great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This best home printer we have ever owned, prints and scans faster and better than the ones we have had before.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    hp printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and more than enough ink to use though do not use a lot

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Off the chart "WINNER"!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a super purchase...and so far I have not had to buy more ink. I print lots of data reports and I have been spending more money than the cost of the computer. I tried several printers for a month and thought I would try HP again (especially when I saw the new wells. I even bought extra ink...and so far it has just been a real winner!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet to operate. Quality of the prints are very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best All In Copier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great home office all in one device. it looks sleek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer with long-lasting ink supply. Recommend to all looking for home printing requirrements

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    jonathan drew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its new, till now its working, the sales person show only the highest professionalism

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Print quality

    Rated 5 out of 5 stars

    HP Smart Tank Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for home office. Fast, quiet and great quality print.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use printer and is compatable my hp desk top computer

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Sure beats the old HP cartridge machines.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine does a lot of printer, scan, and copy functions once you learn how to do them. It would be good if they had a user manual that described all the functionality without having to search online for the info. Set up of the machine was fairly simple and explained well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Hp7602

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, easy fill ink, good color good printing,No complaints,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and smooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer to replace a +/- 5 yr. old HP "all-in-one". The screen on that printer simply froze so that I couldn't change functions, couldn't do anything. This "smart tank" printer was extremely difficult to set-up and synchronize with my existing computer and software. It should have taken maybe 30 minutes to get it up and running, but it took me over 3 hours (probably operator error more than anything). Now that it has been working and running for a few weeks, I like it a lot. Smooth and easy usage all the way around. Printing, scanning, copying (have not had a chance to use the fax function) all work fast and smooth. It is over-priced, but what isn't these days. Would definitely recommend this "all-in-one" for anyone that is in the market for such a machine.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly easy to set up. Nice quality for a home computer

    I would recommend this to a friend