Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$369.89
Save $100
The comparable value is $469.89
Deal ends tomorrow

Customer reviews

Rating 4.4 out of 5 stars with 2121 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
87%would recommend to a friend

Customers are saying

Customers are delighted by the exceptional print quality and the overall ease of use provided by this device. Users frequently highlight the quick and straightforward setup process, as well as the seamless connectivity options. Additionally, many appreciate the quiet operation and the compact size, which makes it a perfect fit for any workspace.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,121 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly LOVE this printer. Has come in handy for my college classes. I also have the ability to print photos from my phone since it works wireless.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Printer is horrible. It constanly giving a message that there is a paper jam, you cant send a docume t from your phone to print, it had to be sent through s website to print. If there is a servive issue HP requires a charge that you have to pay even for a brand new printer. The alignment is crooked no matter how many time i have to realign it. Just a very poor unreliable product…… i do not recomend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied customer.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent replacement for old larger and balky HP printer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 5 out of 5 stars

    HP finally got it right!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer ever! Love the smart tank feature! Bye Bye Epson

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would not work wirelessly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an HP loyalist for many years and assumed that this product would work as well as all my previous purchases had. I was wrong! I had purchased two HP printers from another store since that was required by the company I got it for. The first one came without print heads, so I took it back and got another one. It too came without print heads. The boss went and got a laser printer. I went to Best Buy and got this printer for my own use. It would not work wirelessly which is what I need. I spent multiple hours over several days with Geek Squad and they couldn’t get it to work properly. I took into the store for Geek Squad there to try and get it to work and they couldn’t. I’m sorry but three strikes and you’re out. I don’t know why HP isn’t putting out a quality product like they used to but two different models and three different printers tell me that they’ve got problems.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Smart Tank 7602

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the printer a lot. I had a little trouble setting it up, so I called HP support, their help was great. The technician was able to take control of my computer set up the printer and download the necessary software and drivers and we were up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great home Printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model doesnt print as dark as some laser printers but doesnt waste ink either..no cartrige, straight up bottles of ink..and with the two years free ink it was a no brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Quality and print is excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are loving our new printer. Very easy to setup and love the ink bottles.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My super juice maker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, is easy to use, and has lots of extras.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pleased with my purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the printer in terms of how easy it was to install and how well it functions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Fantastic printer!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic printer!! Quick printing speeds. The photos it prints are amazing! The interface is great and the setup is a breeze. Can’t say enough good things about it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Awesome Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the better printers I've had over the years. Would give it a 5 star but the print speed was just a tad bit underwhelming. Still, it's a pretty nice printer and all the functions you get for the price is definitely worth it. It's also pretty compact too so there's not too much to worry about as far as sizing goes.Overall, I'd say if you're looking for a printer that gets your money's worth, then this is pretty much it. Like I said though, print speed is a bit on the slower end in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Printer

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Printer has preformed well to this point. I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Ecotank Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality at a reasonable price, so I bought three of them!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    HP 7600 Smart Tank printer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has excellent quality printing. The ink well's seem to last for an exceptional amount of time. The only problem I had was with the installation. Many issues that I needed help with. Was frustrating. If I purchased this item again, I would have it delivered and installed by a pro who knew what he or she was doing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Customer Service!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service!! They are friendly, patient, bilingual, knowledgeable, and give you the confidence to buy the item your are in doubt of or even have a change of heart and totally go with a totally different brand!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best printer ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not my 1st HP printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with ink usage, setup could have been a little easier, not as easy to connect or wake-up despite print anywhere feature, overall does what it suppose to do with a little more effort. Hope it last as long if not longer than last printer, too expensive to replace in less than 10years.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Easy Wireless Setup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Ink last and quality of print looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Wonderful product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in to buy a different machine. Glad I got this one. Not only does the ink last longer, it also prints front to back without turning the paper! Haven't tried the fax yet. Colors are nice.

    I would recommend this to a friend