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Customer Ratings & Reviews

Your price for this item is $349.89
The comparable value price is $469.89

Customer reviews

Rating 4.4 out of 5 stars with 1688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers frequently mention the excellent print quality and ease of use of the Smart Tank 7602 printer. Many also appreciate the fast and easy setup, quiet operation, and wireless capabilities. However, some customers have expressed concerns about the paper tray design and the price of the printer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,688 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to set up. New features with learning curve.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set-up was really easy when using the guided set-up instructions. So far the printer itself is functioning well. There is a learning curve which could be aided by more intuitive controls e.g., converting scans to PDF and saving them on connected PC for emailing. However, I believe that, as with other upgraded tech equipment, this device will prove as dependable as the older HP model that it replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Smart Tank 7602

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this for three months. It prints well, but slowly and the digital display is annoying to use as I have to tap multiple times. The paper tray feels very fragile like it might break when I pull it open or push it closed. The paper tray adjusts for large but not the 8.5X11 although it prints OK. I paid over $300, but I saw the same printer at WALMARTS for $200, but at BEST BUY you pay for customer service and expertise. I had a problem which they quickly resolved. I recommended this item, but I would first look at other similar printers available and take another look at laser printers. I had an ink jet printer that I liked much more which is older so no digital, but the ink kept drying out since I don't print very much which is why I went with the ink tank .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best printer I have had! Very clear color prints. Easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aways had Canon prints. This is by far the best one yet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Extremely easy to set up. High quality prints.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great until it didn't. This is my second purchase of this printer, and I like the efficiency of the ink wells rather than the cartridges. After about 2 years, just outside of my warranty, one of the colors failed, and Best Buy or my HP app had no solutions other than a replacement. So, I'm trying again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great for home office.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the easy way to setup the printer to wifi and computer. The no mess filling the tanks with the ink.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Very nice but

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much more quiet and quick than earlier HP Envy model. The one negative is that you have only one paper to option for the tray- you can’t print a photo without going to take all paper out and loading photo paper and vice versa

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best Buy rocks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new printer. It is smaller than my last (which I like) and the print quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP 7600

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Works as expected. Scans & prints fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Paper tray hard to open.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, the only problem I have is with the paper tray. It is very hard for me to open, I have to fool with it every time when I open it. I feel like that I am going to break it. It just don't open easy. Other than that I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and works great. Best printer I have owned.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I am glad I chose the HP Smart Tank 7602 Supertank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched home printers online and discussed the pros and cons in person with Best Buy Reps. I am glad that I chose the HP Smart Tank 7602 Supertank. It fills my needs nicely for copies, scanning, and faxing. Easy to set up and use. Best HP printer that I have bought and used yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer and super easy to setup. Long lasting

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    New Wireless printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear copies, compatible with computer Set up was easy, no ink smearing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Our new printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up and prints so nice! The app was really easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great, easy to use,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Prints great. Also prints from mobile. High volume printing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, fast, color is fine. Easily set up. Great tutorial.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Couldn't be happier.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality and the liquid ink is so much better than the powder cartridges.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Like the ink system. Printer is fast and easy to use via phone or computer

    I would recommend this to a friend