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Customer Ratings & Reviews

$349.89
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Comp. Value: $469.89

Customer reviews

Rating 4.4 out of 5 stars with 1827 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers express satisfaction with the Smart Tank 7602 printer's very good print quality and ease of use. Many also appreciate its overall performance and fast, easy setup. Additional benefits include a quiet operation, reliable connectivity, and a size suitable for desk placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,827 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    100% worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. It is easy to set up. It is easy to use. The paper tray is awesome and it holds more than enough paper for a home office. Another plus is that you dont have to buy new ink cartridges.I am very happy with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great small business printer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer was very easy to set up and get connected wirelessly. It's printed everything we've thrown at it quickly and the ink seems to be lasting as advertised. I'd certainly buy it again unless something changes drastically.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great until it didn't. This is my second purchase of this printer, and I like the efficiency of the ink wells rather than the cartridges. After about 2 years, just outside of my warranty, one of the colors failed, and Best Buy or my HP app had no solutions other than a replacement. So, I'm trying again.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good to go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the form factor, print speed and both the print and scan quality. Software can be a bit glitchy, but happy on the whole

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best printer so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy I purchased this! My son loves to print coloring pages everyday and I never ran out of ink. So I would say this is the best printer for a family. I never have a problem with it so far. So easy to install because the instructions are pretty straight forward.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is fantastic. It’s expensive, but it is very easy to set up and very easy to use. I bought a lesser priced one previous to this and I took it back and exchanged it for this model. Well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Wireless, eco friendly and easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has all the features you should need for home/home office printing. I love that it has an economical ink design.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in a elementary school and I am a full-time student as well. This printer has save us a lot of money! I do A LOT of printing both color and black and white. Great printer, highly recommend for people who print a lot :-)

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Quick printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints very quickly. So far, I printed over 100 pages and no paper jams.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Smooth and reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from an Officejet pro 8610, and this is so much better! Can easily print wirelessly from all devices - computers, chromebooks, phones. Prints everytime, responds quickly, and is pretty quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a cannon printer previously and it was not connecting to Wi-Fi and I had to return it. This printer took 15mins to set up and download the programs it was 100% worth the money for the ease of setup and use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but with a bothersome feature

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works fine. But the discharge tray is not big enough to capture a full sheet of paper. This is bothersome. Plus fairly expensive

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    HP Smart Tank Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great printer so far. Easy to use and lots of features. I like that there are no ink cartridges and can see when the ink needs to be refilled.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP-Smart Tank 7602

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The first printer I purchased had a defective print head and I was not able to set it up at all. Best Buy replaced it without any questions. The second one is working fine without any problems. Not sure how HP figures 2 years of ink though.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy site up and as described. Works great would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    The best printer ever

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best printer ever nice quality and does everything, you can even fax. This items is a wow wow wow super printer. I just love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning about the printer. Owner’s manual not much help to a non-techy senior adult.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Only bad thing is making copies but other than that its super fast and the ink lasts forever.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP is for ME

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered another printer that was difficult to navigate. I traded the printer for my trusty HP. It was effortless to set-up, and a breeze to use. I will never try another brand. If you want a good printer for a great price that is easy to navigate; this is your printer!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Worth it! Great printer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this printer is wonderful. My only complaint is that scanning to email is a pain but the print quality is great and the tanks hold a lot of ink. I’m loving this printer so far.

    I would recommend this to a friend