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Customer Ratings & Reviews

Your price for this item is $349.89
The comparable value price is $469.89

Customer reviews

Rating 4.4 out of 5 stars with 1701 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers frequently mention the excellent print quality and ease of use of the Smart Tank 7602 printer. Many also appreciate the fast and easy setup, quiet operation, and wireless capabilities. However, some customers have expressed concerns about the paper tray design and the price of the printer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,701 reviews
  • Rated 4 out of 5 stars

    True Salesmanship

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You would think that BB would not have enough employees working the floor, every time I was there someone was always available to help me. If that person was busy then they would contact someone from another department to assist me with my search. The other individual would be well prepared and informed. They are courteous, professional,and knowledgeable. That means everything!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy.. I would recommend for a small office. The ink is affordable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer, great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was easy to set up. I'm very pleased. I love the way the type looks and so far, I love the ink cartridges.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Nice printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy on ink, great little printer. Ink is cheap. Would buy again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Confusing Issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy with this yet. When I send a color document from my laptop to the printer, it only prints in black and white. There is no instruction to say "color" or "black and white." However, when I print from my larger monitor desktop computer, there is an instruction and I can make the choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!A++

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an awesome printer. I love the look and how much you can print without running low on ink like other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Never worry about running out of ink

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this printer for a week now and the best part is not to have to worry about running out if ink. The quality is good so far

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ink spill

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer I spilled Internet and they had no problem at Best Buy replacing the printer for a new one. Great service. Thanks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer is not printing it was for a while then it stopped printing

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    NICE UNIT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EASY TO SET UP AND USE. COPIES ARE PERFECT! I RECOMEND IT TO EVERYONE AND ESPECIALLY TO SOMEONE THAT'S NOT ONE WHO IS CHALLANGED ELECTRONICLY!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love not having to purchase ink cartridges. Easy setup and can be placed anywhere in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Perfect quality of copies. Delivered quickly. You unpack and follow instructions to set up. Pretty easy enough to do so.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best Product Rating Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with my new printer It's excellent and very clear and beautiful prints couldn't be any better Thank you very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is a breeze to use. It’s easy to fill up with ink, and there’s no mess involved. It works flawlessly, printing, scanning, and even remote printing. It can hold a good amount of paper, too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy and it works every time. Like the tank ink.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Fav printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer ive had so far ! The ink last soooo much longer than the printers ive had before ! I definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Home Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and is easy to use. The ink fill tanks are not messy. Totally satisfied with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great all-in-one

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit has many features and works as advertised. Ink tanks are a big improvement over cartridges

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Awesome printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for any sort of printing I used it for photos and it was amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this for 3 weeks now and its been good. There was a setting i had to change to get the scanner to work with windows but other wise it was smooth. I just wish for the money i paid, it would come with its own email address like the previous hp i had.

    I would recommend this to a friend