Customer Ratings & Reviews

Quick easy step by step setup. Easy to print from laptop or phone.

The setup took a longer than previous printers I've owned, but HP provides a slick app for your smart phone that walks you through the process. It had no trouble connecting to my network wirelessly. I am very happy with the excellent color images and high resolution this printer produces. I would recommend it to friends and family with no reservations.

Printer was easy to operate and set-up was easy once I figured out how to sync it with my computer. Filling the printer with ink was easy.

Has the document loading on top making it easy to scan or copy many items at once. The ink tank seems to be staying full. If you are on the fence do it!

Very good printer and much easier to use than my previous printer.

HP quality printer at a great Best Buy price. I ordered this online and it was shipped promptly and arrived quicker than I expected.

Super Happy with this Printer! Prints front and back on cardstock without jamming

I love this printer So easy to fill and use. I do suggest to read the booklet before starting :)

Nice print quality. Problem is it always tells me I have a paper jam. There is no paper jam. I don't have an adequate users manual to trouble shoot this issue so I don't know what to do.

Excellent printer and the super tank is better than having to use ink cartridges.

Love it! Still trying to figure out how to set up the scale to email and fax components but sure I will get there

Ink usage seems to be good. Prints well with lots of options. Display is a bit awkward to use.

HP produces an excellent product! It make’s beautiful & clear copies. I’m going to LOVE not buying ink cartridges every month!!!

Setup was super easy and performance of this printer has been flawless. Love it!

Not impressed. the printer was a challenge to setup with wi-fi. Got past that and there is this annoying blue light on the front of this thing that will light up the room at night, wife not happy that this cannot be turned off without power down or disconnect from wi-fi. Then lately the thing takes a crap. Was purchased 12/15/2025 and now will not work. Error that print head is missing. Cleaned it, put back, same error. Run out and buy a new print head, same old crap. So now I have to try to get this printer replaced.

Love this printer!! The ink feature is so convenient! It was easy to connect and the features are amazing !

Buyer beware, the required software is cumbersome and intrusive, not to mention generic across platforms so it fails to help with detail issues. I bought this printer a month ago and liked the idea of having refillable tanks instead of buying whole printer cartridges. From the start, the printer produced a high-pitched, but quiet, whine. Think like the sound of high-frequency noise from old modems, but really quiet, however noticeable and annoying. The only thing that stops it is turning the printer off (mine is plugged directly into the wall socket so that HP support resolution didn't work). The biggest issue I now have is the inability to print to an envelope. I have attempted to print to an envelope only to find the text is jagged each time and unreadable. I tested out whether it was the envelope itself (thickness, material, etc), and printed using the MS Word Mailings tool, but with an 8.5 x 11 piece of paper in the tray. It had the same jagged text. I did some experimenting, thinking it was the speed at which the printer is set to print when it thinks it's printing to an envelope (an issue with laser printers), but, no, when the text is rotated it comes out jagged, envelope or not. So, I saw someone resolved that issue on a similar printer by simply installing the driver directly to their Windows machine. I tried everything to do this, but it just wasn't an option - you must use the Smart Tank App, and Windows simply states in the device details that a driver isn't needed. Since I didn't have this issue with our Brother printer, it must be an HP printer issue. Last, note that the setup is cumbersome and intrusive. You need to install the HP smart app - phone and laptop - in order to initialize the printer. It requires location permission, registering an account and more. In my desperation to print an envelope, I downloaded even more of the HP software and was disappointed to see how many times it required permission to send analytic data and the sort in order to provide support. Unless HP can contact me and resolve the envelope issue quickly, this is going back and I am going back to Brother printers.

This printer has laser quality for adding your ink printer. It is very quick for this type of printer.

I love my new printer. It works amazing. There are so many different features that I love like printing double sided with ease. I am wondering how do I get the 2 years of ink included though. Let me know.

Only in use for less than a month. So far so good.