Customer Ratings & Reviews
- Model:
- HP SMART TANK 7602/28B98A#B1H
- |
- SKU:
- 6498190
Customer reviews
Rating 4.4 out of 5 stars with 1715 reviews
(1,715 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the excellent print quality and ease of use of the Smart Tank 7602 printer. Many also appreciate the fast and easy setup, quiet operation, and wireless capabilities. However, some customers have expressed concerns about the paper tray design and the price of the printer.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Returned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for church, but would never connect to our wifi. So it was returned for the Epson
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this, and I really like it! I don't regret it!
I would recommend this to a friend Rated 3 out of 5 stars
Evaluation 123
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had difficulty syncing the printer with the computer. Also, I have had difficulty getting the printer to print using the command window.
No, I would not recommend this to a friend- Pros mentioned:Print quality
Rated 5 out of 5 stars
Printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quick and quite, excellent, professional copies
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer real easy to use and great quality
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nice printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love HP printers and this one seems to be cool so far.
I would recommend this to a friend Rated 5 out of 5 stars
Compact printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful, compact printer. Easy to load ink, no mess.
I would recommend this to a friend- Pros mentioned:Print quality
Rated 5 out of 5 stars
Pretty cool printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty cool printer. Does everything I need it to do.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Grandmama D.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love my new printer. Prints clear and fast.
I would recommend this to a friend Rated 4 out of 5 stars
Just what I needed
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased because of the ink tank feature rather that print cartridges. So happy. Im no longer changing cartridges every other day. Done a lot of printing and the black tank is still over half full. I was just what I needed!
I would recommend this to a friendRated 5 out of 5 stars
QualityHP
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had HP printers. However, the latedts models seemed to be better as canoe anchors. This unit is amazing. Setup for all past units took forever. When i set this unit up, i was giving myself at least an hour. I was pleased with the extra 45 minutes I had.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
DebB
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had printer very long so far all is good.
I would recommend this to a friend Rated 5 out of 5 stars
Never worry about your ink levels again!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn’t sure about buying this printer because it was more expensive than a replacement model similar to the one we had. I’m really glad we spent the extra money and went with the Smart Tank. The ink levels are visible on the outside of the unit, so you always know how much ink you have.
I would recommend this to a friendRated 5 out of 5 stars
Another Great HP Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another great printer from HP. Didn’t realize they made tank printer until I needed a new one. Only issue is that it is absolutely miserable setting up. I’ve had to do it for my dad who bought one and myself. It’s was torture on both.
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The help from the associate help us make the decision on the hp.
I would recommend this to a friendRated 3 out of 5 stars
Hp smart
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not my first pick, it took time to load up on my computer and printer will have to be unplugged to reset. The App works better than the pc verison
No, I would not recommend this to a friend- Pros mentioned:Print quality
Rated 5 out of 5 stars
HP printer smart tank
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.User friendly! Great quality prints! Highly Recommended!
I would recommend this to a friend - Pros mentioned:Print quality
Rated 1 out of 5 stars
HP Printer Always Offline/Asleep
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible! Go through all the setup procedures for WiFi connection, test print OK, but then can't connect to it via Windows, Macbook, iPhone etc. even using the HP Smart app. It always shows the printer status offline or asleep. HP Support was terrible to navigate, and eventually they told me to return it to Best Buy. Geek Squad appointment set for later today. Hope a replacement printer will be better, but I think there are major product issues from HP with this model. Will update review after visiting Best Buy.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Printer lid hinges break easily
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason hard to get wifi to work with laptop and android phone. Cannot get printer to recognize wifi easily. Worst part is the hinged lid. It always binds and cracks when you open all the way. Had the lid snap off on one hinge and hp was great and sent new printer asap but the new one has the same hinge problem and assume it will happen again.
No, I would not recommend this to a friendRated 2 out of 5 stars
Very disappointed
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for our sm business 4 months ago and very disappointed. Ink is already depleted. Cheaply made, very slow. Many features that were on my old HP related to 2-sided copying do not exist on this one as well as other useful features. Display is tiny and hard to navigate. For the price I paid, I expected a lot more.
No, I would not recommend this to a friend




























